AM Barista

Description

AM Barista – Full Time
Palm House | Palm Beach, Florida

Everyone Belongs at Palm House

At Palm House, exceptional hospitality begins with exceptional people. We create an environment where every team member feels welcomed, respected, and valued. Through teamwork, thoughtful service, and attention to detail, we bring our distinctive approach to luxury hospitality to life.

We welcome diverse backgrounds and perspectives and believe every team member contributes to creating memorable experiences for our guests.

Position Summary

Palm House is seeking a Full-Time AM Barista to help guests begin their day with expertly prepared beverages and warm, personalized service. This role combines coffee craftsmanship, efficient service, and attention to presentation to create an inviting morning experience.

The ideal candidate is passionate about coffee and hospitality, brings energy and reliability to early morning shifts, and takes pride in delivering consistent quality. From remembering a returning guest’s favorite order to preparing a beautifully finished cappuccino, the AM Barista makes everyday moments feel special.

Key Responsibilities

Coffee & Beverage Preparation

• Prepare espresso-based drinks, brewed coffee, tea, and other beverages according to approved recipes and presentation standards.
• Operate espresso machines, grinders, brewers, and related equipment safely and correctly.
• Monitor espresso extraction, milk texture, beverage temperature, and overall quality.
• Accommodate beverage preferences and approved modifications accurately.
• Maintain knowledge of coffee selections, ingredients, milk alternatives, and menu offerings.

Personalized Guest Service

• Welcome guests promptly with a warm greeting and attentive service.
• Offer thoughtful recommendations based on guest preferences.
• Take orders accurately and communicate clearly about preparation times.
• Recognize returning guests and remember their preferences whenever possible.
• Serve pastries and other designated food offerings according to hotel procedures.
• Address guest concerns promptly and involve a manager when appropriate.
• Follow allergy procedures and verify ingredient questions rather than making assumptions.

Opening Preparation & Station Care

• Complete early-morning opening duties to ensure equipment, supplies, and service areas are ready before service begins.
• Keep coffee stations, counters, displays, and guest-facing areas clean and organized.
• Stock coffee, tea, milk, cups, glassware, and other essentials throughout the shift.
• Follow food-safety procedures for storage, labeling, rotation, and temperature control.
• Clean and sanitize equipment according to training and manufacturer guidelines.
• Monitor inventory, minimize waste, and report shortages or equipment concerns.
• Complete assigned side work and provide an organized handover to the next shift.

Accuracy & Teamwork

• Enter orders and process cash, card, and room-charge payments accurately.
• Follow cash-handling, payment-security, and room-charge verification procedures.
• Coordinate beverage preparation with Servers and other Food & Beverage colleagues.
• Participate in pre-shift briefings and training sessions.
• Uphold Palm House standards for professional appearance, sanitation, and Forbes-aligned service.

Join Our Team

Bring your passion for coffee and genuine hospitality to Palm House. Join a team that values your contributions and takes pride in making every guest’s morning memorable.

Equal Employment Opportunity

Palm House is an Equal Opportunity Employer. Employment decisions are based on qualifications, performance, and business needs, without regard to any characteristic protected by applicable law. We are committed to maintaining a workplace free from discrimination, harassment, and retaliation and to providing reasonable accommodations to qualified applicants and team members in accordance with applicable laws.