ALM Systems Analyst (Contract)

Proven is hiring a ALM Systems Analyst on behalf of our client, an industry innovator in comprehensive design and manufacturing services for cutting-edge medical technologies. Supporting the advancement of healthcare solutions from initial concept to full product realization, our client develops and manufactures critical devices used in treating heart failure, cancer, stroke, gene therapy, and other complex medical conditions. This full-time, 1099 contract staff augmentation role offers top-tier talent the opportunity to contribute to meaningful work that improves the lives of hundreds of thousands of patients worldwide within a collaborative, growth-oriented environment.

The ALM Systems department focuses on modernizing how regulated and non-regulated organizations design, develop, validate, and maintain complex products. We help companies select, implement, and scale ALM, PLM, and QMS platforms to manage product design activities across requirements, risk, verification, validation, and traceability.
Our team delivers end-to-end lifecycle solutions, including:

• Platform selection and architecture design
• Secure cloud hosting (AWS and hybrid environments)
• System implementation, configuration, and validation
• User training, adoption, and change management
• Ongoing managed services and operational support

Key Responsibilities

• Act as main point of contact for clients, providing Polarion support and facilitating interactions between customer IT department, Sterling Medical Devices, and Siemens
• Work with clients to understand and prioritize requirements
• Provide general administration support (configuration, workflows, reports, templates, access, permissions, etc.) to clients
• Provide user training, develop and document best practices, and identify/implement process improvements
• Update template/project configurations, workflows, and work item meta data
• Coordinate security and software updates with internal IT and Siemens
• Addressing backup, performance, and archiving of data with internal IT and Siemens
• Developing dashboards and Live Reports that support engineering and managing needs
• Work with internal engineering teams to define and implement processes that support the following activities for information stored within Polarion: approvals/signoff, configuration/change management, requirements management, test management, and project management
• Partner with Polarian sales staff to provide technical demos act as subject matter expert for prospects
• Draft requirements and test cases to validate systems and complete reports

Qualifications and Experience

• Bachelor's degree in a technical discipline
• Previous job experience with application lifecycle management tools, Polarion preferred
• Familiarity with Java, AWS cloud, Microsoft TFS, and Linux is a plus
• Experience with waterfall project management methodologies
• Good understanding of development and operational and processes within a company
• Extensive experience with product development methodologies and engineering lifecycle activities

Required Skills

• Ability to lead and promote change in an environment of rapidly changing technologies and business processes
• Strong analytical, problem solving and conceptual skills
• Strong interpersonal skills and excellent organizational skills
• Must be proactive and able to work with little or no supervision
• Basic knowledge of Quality Management Systems
• Strong oral and written communication skills, with the ability to communicate to various levels of management, internal business partners, and external suppliers
• Flexibility, willingness to learn, and a demonstrated ability to come up to speed quickly on new technologies and technical issues
• Comfortable working in a fast-paced startup environment