AJO Lead
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Shrive Technologies LLC
US
Summary
The AJO Lead will design and implement personalized customer journeys, real-time engagement solutions, and analytics-driven marketing campaigns. They are responsible for managing AEP data foundations, audience segmentation, and reporting through Customer Journey Analytics.
Job Description
We are looking for an experienced Adobe Journey Optimizer (AJO) Developer with strong exposure to Adobe Experience Platform (AEP) and Customer Journey Analytics (CJA).
The candidate will be responsible for designing, developing, and implementing personalized customer journeys, real-time customer engagement solutions, audience segmentation, and analytics-driven marketing campaigns across multiple channels.
This role requires hands-on expertise in AJO, AEP data foundations, and CJA reporting capabilities.
Key Responsibilities Adobe Journey Optimizer (AJO) Design and develop Event-Based and Audience Qualification Journeys. Configure Email, SMS, Push Notification, In-App, and Web Channel campaigns.
Implement Offer Decisioning, Dynamic Content, Personalization, and Content Templates. Configure Journey Entry/Exit Criteria, Decision Splits, and Journey Orchestration.
Support Journey Testing, Monitoring, Troubleshooting, and Production Deployment. Collaborate with business and marketing teams to convert requirements into scalable customer journeys.
Adobe Experience Platform (AEP) Develop and maintain XDM Schemas, Datasets, Identity Namespaces, and Merge Policies. Configure Real-Time Customer Profile (RTCP/RTCDP).
Build and support Batch and Streaming Data Ingestion pipelines. Design audience segmentation and profile activation strategies.
Implement identity resolution and profile stitching. Ensure compliance through DULE policies, consent management, and data governance.
Customer Journey Analytics (CJA) Create and manage Connections and Data Views. Build dashboards, reports, calculated metrics, and visualizations.
Analyze customer journey performance and campaign effectiveness.
Partner with business stakeholders to derive actionable insights from customer behavior. Required Technical Skills Adobe Journey Optimizer (AJO) Adobe Experience Platform (AEP) Customer Journey Analytics (CJA) Real-Time CDP (RTCDP) XDM Schema Design Identity Resolution & Merge Policies Audience Segmentation Adobe Web SDK / Adobe Launch REST APIs SQL / Query Service Batch & Streaming Data Ingestion Journey Personalization & Offer Bachelor's degree in Computer Science, Information Technology, or related field. Adobe certifications in AJO, AEP, or RTCDP are preferred. Experience implementing enterprise-scale customer engagement solutions. Nice-to-Have Adobe Customer AI Omnichannel Campaign Orchestration Consent & Preference Management Marketing Automation Platform Integrations Data Governance & Privacy Compliance (GDPR, HIPAA, CCPA)
This is a remote position.
At Shrive Technologies, we are obsessed with technology. Its power to change everything. Technology fuels our passion and commitment to helping organizations do what they set out. When we engage, we bring fresh ideas that help you galvanize your performance. Refine your strategy. Spark new energy. The future—and how we get there—depends on those who build, connect, create, and transform our world. The most successful and innovative businesses are already doing it, and we are skilled experts at bringing in the teams and support needed to thrive.
Our supportive employee network helps place talented professionals at innovative companies across the world, providing continuous support for both client and consultant throughout the length of each project. We are the seekers, the hunters, the pacers of pavements, wearing holes in our proverbial shoes looking for the perfect person for the project, the perfect project for the person. In our quest for excellence, we push beyond the boundaries of conventional thinking. Our think 'out-of-the-box' culture helps us in coming up with fresh ideas that can inspire.
Founded
2015
Company size
51-200 employees
Industry
IT Services and IT Consulting
Org type
Privately Held
Headquarters
Irving, Texas
At Shrive Technologies, we are obsessed with technology. Its power to change everything. Technology fuels our passion and commitment to helping organizations do what they set out. When we engage, we bring fresh ideas that help you galvanize your performance. Refine your strategy. Spark new energy. The future—and how we get there—depends on those who build, connect, create, and transform our world. The most successful and innovative businesses are already doing it, and we are skilled experts at bringing in the teams and support needed to thrive.
Our supportive employee network helps place talented professionals at innovative companies across the world, providing continuous support for both client and consultant throughout the length of each project. We are the seekers, the hunters, the pacers of pavements, wearing holes in our proverbial shoes looking for the perfect person for the project, the perfect project for the person. In our quest for excellence, we push beyond the boundaries of conventional thinking. Our think 'out-of-the-box' culture helps us in coming up with fresh ideas that can inspire.
Founded
2015
Company size
51-200 employees
Industry
IT Services and IT Consulting
Org type
Privately Held
Headquarters
Irving, Texas
