AI Solutions Architect

Recognized as a “Best Place to Work Modern Healthcare” – Join a team where people come first. At Vital Care, we are committed to creating an inclusive, growth-focused environment where every voice matters.

Vital Care is the premier pharmacy franchise business with franchises serving a wide range of patients, including those with chronic and acute conditions. Since 1986, our passion has been improving the lives of patients and healthcare professionals through locally-owned franchise locations across the United States. We have over 100 franchised Infusion pharmacies and clinics in 35 states, focusing on the underserved and secondary markets. We know infusion services, and we guide owners along the path of launch, growth, and successful business operations.

What we offer:

• Comprehensive medical, dental, and vision plans, plus flexible spending, and health savings accounts.
• Paid time off, personal days, and company-paid holidays.
• Paid Paternal Leave.
• Volunteerism Days off.
• Income protection programs include company-sponsored basic life insurance and long-term disability insurance, as well as employee-paid voluntary life, accident, critical illness, and short-term disability insurance.
• 401(k) matching and tuition reimbursement.
• Employee assistance programs include mental health, financial and legal.
• Rewards programs offered by our medical carrier.
• Professional development and growth opportunities.
• Employee Referral Program.
   

Job Summary:

As a Solutions Architect, you will serve as a key technical leader responsible for designing, validating, and guiding the implementation of secure, scalable, and compliant technology solutions that support business objectives and patient care. You will collaborate closely with business, clinical, security, and engineering teams to translate requirements into well-architected solutions that align with enterprise standards and healthcare regulations.

Duties/Responsibilities:

Solution Architecture and Design:

• Design end-to-end application, integration, data, and cloud architectures that meet functional, non-functional, security, scalability, and compliance requirements.
• Develop and maintain architecture diagrams, solution blueprints, and technical design documentation.
• Evaluate and recommend technologies, platforms, and patterns aligned with enterprise architecture standards.

Security, Compliance, and Risk Management:

• Incorporate security-by-design principles including identity management, access controls, encryption, audit logging, and data minimization.
• Partner with security and compliance teams to support audit readiness and regulatory obligations.

Collaboration and Communication:

• Collaborate with business, clinical, and technology stakeholders to understand needs and translate them into technical solutions.
• Communicate architectural decisions, risks, and trade-offs clearly to technical and non-technical audiences.
• Participate in Agile ceremonies and provide architectural guidance throughout delivery lifecycles.

Reliability and Operational Excellence:

• Design systems for high availability, resiliency, monitoring, disaster recovery, and business continuity.
• Ensure solutions support dependable clinical and operational workflows.

Documentation and Knowledge Sharing:

• Document architecture decisions, standards, and reference designs to support consistency and long-term maintainability.
• Mentor engineers and teams on architectural best practices and healthcare compliance considerations.

Application Implementation and Development:

• Implement the evolution of enterprise applications, ensuring solutions are secure, scalable, maintainable, and aligned with business and clinical workflows.
• Design and implement AI-enabled solutions, including GenAI, machine learning services, intelligent automation, and decision-support capabilities integrated into operational systems.
• Architect, develop and oversee robotics and automation solutions, including RPA, workflow orchestration, and bot-driven processes, to improve efficiency, accuracy, and scalability across clinical, operational, and administrative functions.
• Implement a standardized service-layer architectures, including APIs, microservices, event-driven patterns, and middleware, to enable reusable, loosely coupled systems and partner integrations.
• Lead and implement data integration strategies, including real-time and batch integrations, data pipelines, interoperability frameworks, and secure exchange between clinical, operational, and analytics platforms.
• Ensure all application implementations incorporate security-by-design, privacy controls, audit logging, and compliance with healthcare regulatory standards.
• Support modernization initiatives by refactoring or replacing legacy applications with cloud-native, API-driven, and AI-ready architectures, aligned with enterprise standards.

Required Skills/Abilities: 

• Strong understanding of application architecture, integration patterns, cloud platforms (preferably Microsoft Azure), and data systems.
• Strong knowledge of Azure identity and security services, including Microsoft Entra ID, Conditional Access, Privileged Identity Management (PIM), Key Vault, and Managed Identities.
• Azure networking and connectivity expertise (VNets, subnets, NSGs, Private Link, ExpressRoute/VPN, DNS) with an emphasis on secure hybrid architectures.
• Experience with infrastructure as code and automation, integrated with CI/CD pipelines (Azure DevOps and/or GitHub Actions).
• Experience designing AI/ML and GenAI solutions on Azure (Azure AI Services, Azure Machine Learning, and/or Azure OpenAI), including model evaluation, prompt/system design patterns, and integration into business workflows.
• Ability to assess risk, make sound architectural decisions, and balance innovation with stability.
• Excellent communication, documentation, and stakeholder collaboration skills.
• Continuous learner with a disciplined, mission-focused mindset appropriate for healthcare technology environments.

Education and Experience: 

• Bachelor’s or master’s degree in computer science, information technology, engineering, or a related field.
• 7+ years of experience in software engineering, systems design, or technical architecture roles, including experience in regulated or healthcare environments.

Physical Requirements:

• Sitting: Prolonged periods of sitting are typical, often for the majority of the workday.
• Keyboarding: Frequent use of a keyboard for typing and data entry.
• Reaching: Occasionally reaching for items such as files, documents, or office supplies.
• Fine Motor Skills: Precise movements of the fingers and hands for tasks like typing, using a mouse, and handling paperwork.
• Visual Acuity: Good vision for reading documents, computer screens, and other detailed work

Be part of an organization that invests in you! We are reviewing applications for this role and will contact qualified candidates for interviews. 

Vital Care Infusion Services is an equal-opportunity employer and values diversity at our company.  We do not discriminate on the basis of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans’ status, or any other basis protected by applicable federal, state, or local law.

Vital Care is a U.S.-based employer and hires only individuals who are authorized to work in the United States and who perform their work from within the United States. Applicants and employees must accurately disclose their current work location and work authorization status during the application and hiring process. Any material misrepresentation or omission regarding identity, location, work authorization, qualifications, or other employment-related information may result in withdrawal of a job offer, immediate termination of employment, and pursuit of any remedies available under applicable law.
 
Vital Care Infusion Services participates in E-Verify.

This position is full-time and remote. The salary range for this position is $115,000 - $135,000.