AI Product Owner

Apex IT is a global consulting firm that provides award-winning services to transform the customer, employee, and student experiences. Since 1997, Apex IT our Salesforce and Oracle experts have provided a full range of enterprise solutions including CRM and related applications that support sales, marketing, and service; financial reporting; HR; and Business Intelligence. As a remote company, we have top talent all over the United States and India and are continuously growing. We provide our team with a flexible work-life balance in addition to the traditional benefits.

About Apex IT: 

Apex IT is a global consulting firm that provides award-winning services to transform customer, employee, and student experiences. Our Salesforce and Oracle experts understand the transformative power of Salesforce and Oracle platforms in driving business growth and success. We guide businesses through the entire Salesforce implementation process, from planning and configuration to customization and integration. We provide end-to-end consulting, implementation, and migration services for Oracle Cloud applications. Whether it's Oracle CX, HCM, ERP, SCM, or EPM, our experts help businesses leverage the power of the cloud to enhance agility, scalability, and cost-efficiency. 

In addition to consulting, our digital marketing agency, Apex Theorem, focuses on driving digital transformation. Our Marketing Acceleration Advisors create proprietary, results-driven solutions that increase lead conversion, enhance customer engagement, and drive revenue growth.

With our headquarters in the US and a strong business unit in India, we are excited to announce our expansion into Colombia. This expansion will allow us to leverage Colombia's growing tech talent pool, strengthening our capabilities and positioning us for an even greater impact. 

Job Title: AI Product Owner

Classification: Exempt under the Fair Labor Standards Act (FLSA)

Reports to: President

Work Location/Travel: Work is remote or on-site. Percentage of travel, where the travel occurs, such as locally or in specific countries or states, and whether the travel is overnight, varies. This resource must be willing and able to travel as required by the customer project.

Job Summary: The AI Product Owner is responsible for defining, prioritizing, and managing the delivery of AI-enabled products, capabilities, and automation solutions across enterprise applications, including Oracle and productivity platforms. This role serves as the primary liaison between business stakeholders, technology teams, security, data governance, and solution delivery teams to identify opportunities where artificial intelligence, agentic workflows, and intelligent automation can improve business performance. The AI Product Owner develops and maintains the AI product roadmap, evaluates emerging technologies, ensures alignment with business strategy, and drives the adoption of secure, scalable, and responsible AI solutions that enhance productivity, improve decision-making, reduce manual effort, and deliver measurable business value.

Essential Functions:

• Develop, maintain, and communicate the strategic roadmap for AI-enabled products, capabilities, and automation initiatives across enterprise platforms and business functions.
• Partner with business leaders and stakeholders to identify, evaluate, and prioritize AI use cases that support organizational objectives and deliver measurable business outcomes.
• Serve as the product owner for AI-related enhancements, managing product backlogs, requirements, user stories, acceptance criteria, and prioritization activities.
• Monitor and assess vendor-delivered AI capabilities, Oracle AI features, enterprise productivity platform enhancements, and emerging technologies to identify opportunities for innovation and value creation.
• Evaluate business processes and workflows to identify opportunities to improve efficiency, reduce manual effort, increase automation, and enhance employee productivity through AI solutions.
• Collaborate with functional, technical, data, security, legal, compliance, and architecture teams to assess solution feasibility, risks, integration requirements, and organizational readiness.
• Define product requirements, business value metrics, success criteria, governance standards, and operational guardrails for AI-enabled capabilities.
• Ensure AI solutions comply with organizational security, privacy, risk management, regulatory, and responsible AI requirements.
• Lead the functional support and continuous improvement of deployed AI capabilities, ensuring solutions remain effective, relevant, and aligned with evolving business needs.
• Facilitate user acceptance testing, pilot programs, release readiness activities, and stakeholder sign-off processes for AI implementations.
• Drive adoption and change management efforts by developing communication plans, training materials, and stakeholder engagement strategies that support successful implementation and utilization.
• Establish and monitor key performance indicators (KPIs) to measure adoption, performance, productivity improvements, operational efficiencies, and return on investment for AI initiatives.
• Partner with data governance and analytics teams to assess data quality, availability, accuracy, and readiness requirements necessary to support AI solutions.
• Identify opportunities to standardize and scale reusable AI assets, agentic workflows, prompts, automation components, and best practices across the enterprise.
• Provide subject matter expertise and strategic guidance to leadership regarding AI trends, emerging capabilities, risks, opportunities, and recommended investments.
• Collaborate with project and delivery teams to ensure AI initiatives are implemented on time, within scope, and aligned with enterprise architecture and business objectives.
• Support budget planning, vendor evaluation, and business case development for AI-related products, technologies, and services.
• Foster a culture of innovation, continuous learning, and responsible AI adoption throughout the organization.

Duties/Responsibilities:

• Maintain and pursue continuing education opportunities, such as training and certification exams.
• Participate on internal projects.
• Provide expertise and help to others, as needed, on projects.
• Performs other duties as assigned.

Competency:

• Thorough understanding of information technology procedures and practices.
• Flexible to changing needs.
• Organized with attention to detail.
• Good at follow-up
• Willingness to get hands on with the product.
• Works well with a team
• Excellent verbal and written communication skills
• Excellent analytical, logical thinking, and problem-solving skills.
• Thorough understanding of AI principles and planning.
• Proficient with, or able to quickly become proficient with, a range of general and specialized applications, software, and hardware used in the organization and the industry.
• Proficient with Microsoft Office Suite or related software.

Supervisory Responsibilities:

• May assist with training members of the technical staff.
• May conduct interviews.
• Assigns duties and responsibilities and oversees workflow of project staff.
• May conduct project performance evaluations that are timely and constructive.

Work Environment:

The work environment is remote or on-site at a client location. While remote, employees are expected to provide office space for themselves with a professional background (including virtual backgrounds) and noise level. A reliable and consistent internet connection is required.

Physical Requirements:

• Prolonged periods sitting or standing at a desk and working on a computer.
• Bending, sitting lifting, driving.

Position Type and expected hours of work:

• Full time work during Apex IT business hours and, at times, outside of business hours, if required.

Required Education and Experience:

• 5+ years of product management, business systems, or technology experience preferred.
• Experience with AI, automation, digital transformation, or enterprise applications preferred.
• Product Owner, Agile, or Scrum certification preferred.
• Experience working with cross-functional business and technical teams preferred.
• Knowledge of AI governance, security, and data privacy best practices preferred.

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.

Apex IT US Benefits

Health Benefits

• Comprehensive Medical Insurance (Preferred Provider Organization (PPO) High Deductible or Copay plans) with Wellness Program and Teledoc

• Health Savings Account (HSA)

• Medical Flexible Spending Accounts (FSA) – Full and Limited Purpose

• Dental Insurance Options

• Vision Insurance Options

• Critical Illness Insurance

• Accident insurance

• Hospital Indemnity Insurance

Financial Benefits

• Profit-Sharing Program

• 401(k) Program (available after eligibility period)

• Travel Incentive

• Employer-Paid Life and Accidental Death & Dismemberment Insurance

• Employer-Paid Short-Term Disability

• Employer-Paid Long-Term Disability

• Dependent Care Flexible Spending Account (FSA)

• Bi-Weekly Pay via Direct Deposit

• Employee Discount Marketplace

Voluntary Benefits

• Life Insurance

• Pre-Paid Legal

• Pet Insurance

Work-Life Balance

• Paid Time Off, Paid Sick Leave, Paid Holidays

• Flexible Scheduling

• Remote Work

• Learning and Development Activities

• Employee Assistance Program