Aftermarket Operations Intern

The Service Operations Intern will gain hands-on experience supporting the day-to-day operations of Butler Machinery's service organization. This role provides exposure to customer service, service administration, process improvement initiatives, and cross-functional collaboration with service and sales teams. The intern will develop valuable business and operational skills while contributing to projects that support efficient, customer-focused operations.

This role requires 15–25 hours per week during the school year with full-time availability during breaks.
 
Work Location: Candidates must be located at, and work from, our corporate office in Fargo, ND. Position is not eligible to be remote.

Responsibilities:  

• Assists the service department with scheduling, customer communication, and work order review and closing activities.
• Support daily service operations by helping maintain accurate records, documentation, and administrative processes.
• Collaborate with service and sales teams to enhance customer relationships and ensure a positive customer experience.
• Participate in projects focused on improving service processes, operational efficiency, and customer satisfaction.
• Provide administrative and project support for department initiatives and special projects.
• Works within and promotes vision, mission, and values of BMC.
• Performs other duties as assigned.

Qualifications:

• Individual who is working towards a degree in a business related or other related major in college preferred.
• Computer skills essential with experience in Power-Point and Excel required.
• Strong communication and interpersonal skills.
• Attention to detail and a high level of organization.

EOE/Vet/Disability
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