Affiliate Manager

About the role

This is a remote role, travel is required for local team meetups, industry conferences, and company summits throughout the year.

Are you good at building relationships and analyzing information? Do you thrive in roles where you can own the outcome? Are you able to vet new opportunities and determine whether they will drive positive, compliant growth?

In this position, you'll vet, onboard, and manage a portfolio of business affiliates who place and sell traffic to us. Your primary goal is to ensure affiliates follow industry best practices, drive compliant, high-quality traffic, and continuously improve performance. By creating real value and transparency, you'll build partner trust and contribute directly to revenue growth.

This role is about complete ownership. When affiliate performance grows, you help scale it. When quality or compliance issues arise, you address them decisively. You’ll manage partners end-to-end — from onboarding and integration to monitoring, optimization, and enforcement of standards. Strong judgment, comfort with data, and a bias toward action are essential.

Key responsibilities

Affiliate Vetting & Onboarding

• Vet new affiliate opportunities from inbound pipeline and referrals.
• Evaluate partner legitimacy, compliance, and scalability.
• Coordinate contracts and onboarding paperwork.
• Partner with technical teams to support integrations, tracking setup, and launch readiness.

Quality & Performance Management

• Manage a portfolio of affiliate partners and monitor performance against internal KPIs.
• Analyze reporting dashboards, buyer feedback, and call/transcription data to assess traffic quality and consumer experience.
• Identify optimization opportunities and implement data-driven strategies to improve results
• Monitor fraud/compliance indicators and take action when standards are not met (caps, pauses, wind-downs).
• Support payout and pricing decisions based on performance and quality outcomes.

Partner Communication & Internal Collaboration

• Serve as the primary point of contact for assigned affiliate partners.
• Communicate performance insights and recommendations clearly and professionally.
• Collaborate cross-functionally with Revenue, Compliance, Tech, and Affiliate teams to resolve issues and scale high-performing partners.
• Maintain accurate workflows and documentation in tools like Asana.

Qualifications

• 1–3 years of experience in B2B account management, affiliate marketing, performance marketing, insurtech, or SaaS.
• Strong analytical and problem-solving skills. You understand how to interpret performance and quality KPIs to drive decisions.
• Excellent written and verbal communication. You are clear, concise, and persuasive.
• Reliable and self-directed. You demonstrate extreme ownership and accountability.
• Proactive, organized, and focused on measurable outcomes.
• Comfortable analyzing call, data leads and web traffic performance, focusing on quality metrics.
• High level of comfort managing workflows, dependencies, updates, documentation, cross-functional collaboration, and accountability within a structured project management tool.

Nice-to-Have:

• Hands-on experience with performance marketing and tracking platforms such as Tableau, Everflow, MediaAlpha, ActiveProspect (TrustedForm), Call Criteria, and similar CRM, reporting, and compliance tools.
• Strong technical fluency and comfort navigating multiple data and lead management systems simultaneously; ability to quickly learn and adapt to new platforms.
• Direct experience working in Asana, including building and maintaining projects, templates, automations, dashboards, and reporting views. Familiarity with using Asana as the central operational hub for team collaboration and execution is strongly preferred.
• Proven track record of managing, optimizing, and growing partner or affiliate accounts in a performance-driven environment.

Reporting relationships

• Reports to: Director, Network Partnerships
• Direct reports: None

Compensation mix

• Fixed base salary
• Variable performance bonus
• Transactional Bonus
• $1,000 Learning Allowance/year
• Separate budget for conferences/events
• Company-sponsored benefits

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short term disability insurance
• Long term disability insurance
• 401(k) plan
• Flexible schedule
• Paid time off
• Parental leave

Some benefits may vary depending on applicability/availability.

Perks

• Holidays, vacation, and personal paid time-off
• Work-life flexible while committed to growth
• The entire company is remote/work from home
• Company provided computer hardware/software
• Unlimited growth and development opportunities

Next steps

If you are interested in this opportunity, want to grow with a company that is invested in you and the future, apply now to be considered for this position! It is highly recommended you read our culture memo at https://excelimpact.com/culture before applying to ensure you could be a good cultural fit.