Admissions Counselor (Weekends) PRN 7am-7pm
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Erlanger Behavioral Health
Chattanooga, TN, US
Summary
The Admissions Counselor facilitates patient admissions and conducts clinical intake assessments while managing utilization review processes. They also coordinate care between referral sources and internal medical teams to ensure appropriate level of care.
Job Description
Overview
Admissions Counselor - PRN - 7a-7p on Saturdays or Sundays
Master’s Level Candidates & RNs Encouraged to Apply
Pay Rates
Master’s Level: $21.57–$32.96/hr
RN: $36–$44.75/hr
About Erlanger Behavioral Health HospitalErlanger Behavioral Health Hospital is a supportive, patient‑centered environment where compassionate professionals work together to make a meaningful impact. Our team provides high‑quality, evidence‑based mental health care in a setting that values collaboration, respect, and personal growth.
If you’re passionate about mental health and want to help indi Finish viduals and families move toward hope, healing, and long‑term wellness, we’d love to consider you for our team.
Position PurposeThe Admissions Counselor is responsible for:
Facilitating admissions
Conducting clinical intake assessments
Managing utilization review processes
This role ensures patients receive the most appropriate level of care while supporting effective use of benefits and resources.
Responsibilities
ESSENTIAL FUNCTIONS:
- Respond to inquiries about the facility within facility policy timeframes.
- Ability to develop therapeutic relationships with patients and families.
- Perform benefit eligibility to ensure patient benefits are active at the time of admission. Communicate benefit eligibility to the business office and the patient or significant other.
- Collaborate with facility medical and psychiatric personnel to ensure appropriate recommendations regarding pending referrals.
- Coordinate admission and transfer from referral sources and between levels of care within the facility.
- Maintain knowledge of milieu management.
- Communicate projected admissions to designated internal representatives promptly.
- Ensure all clinical information from referral sources or patients (including medical comorbidity information) is received, when possible, prior to patient admission.
- Schedule (when applicable) and complete pre-admission assessments, consult with the admitting physician and communicate disposition recommendations to the patient or their family.
- Possess skill in preparing and maintaining appropriate medical record documentation that will result in authorization at the level of care being requested of the payor.
- Complete initial pre-authorization for treatment and admission prior to admission, when possible, and within payor timeframe guidelines.
- Admit the patient to the registration and accounting system. Complete all admission and consent forms with the patient.
- Demonstrate a positive, empathetic, and professional attitude toward customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
- When a patient’s needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
- Coordinate care for patients who are not being admitted and ensure that they receive appropriate follow-up care and referrals.
- Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer service.
- Responsible for conducting safety checks and ensuring that supervision is conducted at 15-minute intervals, as noted in special precautions, or by individualized supervision guidelines as needed.
OTHER FUNCTIONS:
- Perform other functions and tasks as assigned.
Qualifications
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
- Bachelor’s degree in a social services field required (if state allows).
- Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN preferred.
- One or more years’ experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
- Current licensure, as preferred for the area of clinical specialty, as designated by the state in which the facility operates.
- CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
- First aid may be preferred based on state or facility.
ADDITIONAL REGULATORY REQUIREMENTS:
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs, or technological developments) dictate.
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.
AHPILOT
#LI-EBH
Erlanger Behavioral Health Hospital is a 144-bed treatment center in Chattanooga, TN. Our programming includes a full continuum of personalized services for adults and seniors. At Erlanger, we’re committed to meeting the unique needs of each person who is entrusted into our care.
Regardless of your age or level of care, your time at Erlanger Behavioral Health will involve close collaboration with a team of experienced and compassionate professionals. Each member of your treatment team will bring a specific expertise to your care, and all will bring a dedication to superior service and support.
Treatment at Erlanger is not a passive experience. Throughout your time with us, you’ll be encouraged to play an active role in your treatment, to the greatest degree that you are capable. The members of your treatment team will work closely with you to identify and address the obstacles that have been preventing you from living a healthier and more satisfying life. They’ll provide you with the services that will alleviate or help you to manage your symptoms, and will empower you to make the changes that will support a brighter tomorrow.
The day you start treatment at Erlanger, you join a vibrant healing community that is dedicated to helping you achieve to your greatest potential.
Company size
51-200 employees
Industry
Mental Health Care
Org type
Public Company
Headquarters
Chattanooga, Tennessee
Erlanger Behavioral Health Hospital is a 144-bed treatment center in Chattanooga, TN. Our programming includes a full continuum of personalized services for adults and seniors. At Erlanger, we’re committed to meeting the unique needs of each person who is entrusted into our care.
Regardless of your age or level of care, your time at Erlanger Behavioral Health will involve close collaboration with a team of experienced and compassionate professionals. Each member of your treatment team will bring a specific expertise to your care, and all will bring a dedication to superior service and support.
Treatment at Erlanger is not a passive experience. Throughout your time with us, you’ll be encouraged to play an active role in your treatment, to the greatest degree that you are capable. The members of your treatment team will work closely with you to identify and address the obstacles that have been preventing you from living a healthier and more satisfying life. They’ll provide you with the services that will alleviate or help you to manage your symptoms, and will empower you to make the changes that will support a brighter tomorrow.
The day you start treatment at Erlanger, you join a vibrant healing community that is dedicated to helping you achieve to your greatest potential.
Company size
51-200 employees
Industry
Mental Health Care
Org type
Public Company
Headquarters
Chattanooga, Tennessee