Admissions Assistant
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COMMONWEALTH CARE OF ROANOKE
Herndon, VA, US
Summary
The Admissions Assistant supports the Director of Admissions and Social Services in managing the admission process, census development, and community networking. Key duties include conducting facility tours, processing admission documentation, and maintaining professional relationships with healthcare partners.
Job Description
Job DetailsJob Location: Dulles Health & Rehab Center - HERNDON, VA 20171Position Type: Part TimeSalary Range: $22.00 - $26.00 HourlyJob Shift: DayAdmissions Assistant-Weekend position only
The Admissions/Social Services Assistant is responsible for providing assistance to the Director of Admissions for networking, advertising, developing targets for future referral sources for census development as well as the admission process at the center and for assisting the Director of Social Services as needed.
ESSENTIAL FUNCTIONS:
1. Understanding and implementation of standards, policies and procedures for the admission process.
2. Assist with and/or administer and process all daily information for the census.
3. Work as a team player with the pre-admission review process.
4. Collect information and funds in securing admissions and bed holds.
5. Manage multiple assignments in highly pressured situations, meet tight deadlines and schedules.
6. Formulate professional relationships with referral sources and health care partners in the community
7. Conduct and develop telephone etiquette, tours and interviews with backup staff, assist in on-site hospital visits as needed.
8. Review hospital referral information and make decisions on admission based on center policy
9. Assist with the Director as applicable with maintaining census development by tracking status of occupancy and targeting census mix.
10. Assist the Director with Admission/Services Barrier Surveys and report findings to the Director of Admissions and Administrator.
11. Ability to coordinate admissions by researching inquiries and conducting center tours.
12. Assist in collecting all data to be processed and finalized during the admission process and to pursue admission closings, complete facility admission agreement documents
13. Notify all staff of scheduled admissions, LOA, bed hold and discharges, update computer systems to reflect changes
14. Ability to design and implement an admission process which meets the federal, state and company guidelines, including completion of all required documentation, family and/or resident interviews, communication with referred agencies, Administrator, Director of Nursing and/or Assistant Director of Nursing regarding the feasibility of admissions and appropriate placement.
15. Conduct tours of the facility to prospective resident and their families.
16. Ability to assist in managing department budget, ensuring availability of needed equipment and supplies.
17. Attend weekly Department Head meetings as assigned and/or in the absence of the Director and carry out all decisions and plans made.
18. Attend all required in-services.
19. Assist in community outreach and planning of Health Talk presentations
20. Use of PCC CRM Module and referral systems
21. Assists Director of Social Services, as needed.
22. Promote and demonstrate a culture of Service Excellence.
23. Perform other duties as assigned.
QualificationsQUALIFICATIONS:
1. High School Education and Health Care experience required
2. Experience working in a long-term care setting preferred.
3. Demonstrated experience working in public relations and/or sales promotion.
4. Proficient in Microsoft Office, including Work, Excel, and Adobe.
5. Excellent interpersonal verbal and written communication skills.
6. Must be able to work in a fast-paced environment.
7. Ability to handle confidential information with great sensitivity.
8. Understanding that this position may require overtime.
9. Must be flexible, detail-orientation, ability to multi-task, meet deadlines and be able to make effective decisions and work as part of a service excellence team.
PHYSICAL REQUIREMENTS:
1. Ability to walk, stand or sit for extended periods of time.
2. Ability to kneel, crawl, reach, and grasp
3. Ability to pull up to 20 lbs.
4. Ability to push up to 50 lbs.
5. Ability to lift up to 50 lbs.
Commonwealth Care of Roanoke exists to provide the most caring, compassionate and complete rehabilitation we can. We achieve this through people expertly responding to the needs of every patient we care for. We achieve this through our position as a leader in Virginia healthcare, with twelve modern facilities across the Commonwealth. And we achieve this by paying careful attention to results, helping us meet or exceed compliance in all areas and return our patients to the best health possible.
At CCR, we are committed to serving Virginia, not only as a rehabilitation center but as a community resource for issues affecting seniors. We are caring about what we do, and strive to infuse our everyday work and life with that spirit. And we are responsive at those times when our outcomes don’t live up to our standards. This responsiveness translates into fiscal and professional responsibility—a quality which has driven CCR to our current position as a healthcare leader.
Founded
2001
Company size
1,001-5,000 employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Roanoke, Virginia
Commonwealth Care of Roanoke exists to provide the most caring, compassionate and complete rehabilitation we can. We achieve this through people expertly responding to the needs of every patient we care for. We achieve this through our position as a leader in Virginia healthcare, with twelve modern facilities across the Commonwealth. And we achieve this by paying careful attention to results, helping us meet or exceed compliance in all areas and return our patients to the best health possible.
At CCR, we are committed to serving Virginia, not only as a rehabilitation center but as a community resource for issues affecting seniors. We are caring about what we do, and strive to infuse our everyday work and life with that spirit. And we are responsive at those times when our outcomes don’t live up to our standards. This responsiveness translates into fiscal and professional responsibility—a quality which has driven CCR to our current position as a healthcare leader.
Founded
2001
Company size
1,001-5,000 employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Roanoke, Virginia