Admission Cashier

Admission Cashier

About This Opportunity

Admission Cashier/ Greeters at Queens Botanical Garden have the primary responsibility of operating the ticketing booth, selling admission and parking to guests, staffing the reception desk, selling concessions and admitting members and groups. Greeting duties include providing customer service; fielding questions about the Garden, providing wayfinding directions as well as providing information about upcoming programs and events. The cashier must be knowledgeable about the Garden’s admission and parking pricing policies as well as on the benefits of Garden membership.

Cashier Responsibilities

• Must be knowledgeable of all admission and parking fees, programs, events and rentals scheduled at the Garden
• Sells admission and parking tickets by using a Point of Sale (POS) system
• Completes member, credit card, and cash transactions, distributes correct change and admission tickets
• Ensures the security of all Admission Booth cash and equipment
• Provides excellent customer service, answers questions from guests, and resolves any questions or concerns
• Keeps booth and surrounding area clean and well organized; weeds areas near Admission Booth, sweeps pathways, assures entrances and exits are always well groomed and maintained
• Provides support at special events, rentals, and public programs, including concession sales and birthday rentals as instructed
• Supports the store and reception desk, sells membership

Reception Desk Responsibilities

• Greets groups and visitors arriving for classes, tours, meeting and events
• Answers phone inquiries and direct questions to appropriate staff extensions 
• Receives and logs delivered packages, communicates with appropriate staff for pickup
• Maintains an attractive, neat appearance of store displays, lobby area, V&A terrace and refreshes literature and signage as needed

Qualifications

• High School diploma, some college preferred
• Customer Service, Administrative and Clerical skills
• Knowledge or ability to learn Point of Sale (POS) cash register; Counterpoint SQL, Microsoft Office; Outlook, Excel, Word etc.
• Ability to communicate and work effectively with staff and visitors in high-volume setting
• Excellent verbal communication skills, experience in cash handling
• Ability to perform all tasks required of the position including but not limited to weeding, stocking merchandise, accepting and moving deliveries and/or moving furniture up to 30 lbs.
• Evening and Weekend work required
• Assist at special events, may require late evenings
• Bilingual language skills, English and Spanish, Mandarin or Korean, preferred but not required

Schedule & Salary

This is part-time seasonal position. Positions are available from 11-21 hours per week through mid-December. This position includes some weekend and evening work. Shift commitment needed a minimum of 11 hours per week. 

Salary: $17/hour

For consideration, please submit your resume, cover letter, and any relevant documents via our Career Center. 

If you encounter difficulties with uploading documents to the portal, please send via email to Human Resources.

Health & Safety: proof of full Covid-19 vaccination strongly recommended for employment.

Queens Botanical Garden is an Equal Opportunity Employer (EOE). The Garden does not discriminate in its employment practices due to an applicant’s race, ethnicity, color, creed, religion, sex, gender identity or expression, pregnancy, sexual orientation, national origin, disability (physical or mental), age, marital status, veteran/active military service member status, political affiliation, mental illness, socioeconomic status or background, neuro(a)typicality, physical appearance, genetic information, immigration or citizenship status, status as victim of domestic violence, sexual violence, or stalking, arrest or conviction record, pre-employment marijuana testing, sexual and reproductive health decisions, employment/unemployment status, salary history, credit history, marital/partnership stratus, caregiver status, height and weight, or any other legally protected status. Minorities, women, veterans and individuals with disabilities are encouraged to apply. If you need a reasonable accommodation for any part of the application process, please contact Human Resources via email or phone 718-886-3800 x 203.