Administrative Support Intern- 2025853

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

ORGANIZATION SUMMARY:

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

POSITION SUMMARY:

Do you love organization, data, and details?  Are your curious about the inner workings of a non-profit agency?  Do want to use your skills and abilities to impact refugees and immigrants?  World Relief seeks  an Administrative Support Intern to join our team!    This position provides administrative and systems support to World Relief’s Education team. The intern manages data in client case files and databases, ensuring they are current and accurate with all necessary documentation to meet grantor requirements and demonstrate clients’ progress towards goals. The position calls for navigating across systems and platforms and high degrees of technologically savviness, organization, and attention to detail. This position with a flexible schedule is ideal for interns pursuing studies in Administration, Project Management, IT, Social Work, or other related fields. The intern will become familiar with how resettlement agencies and educational programming meets refugee needs, gain a better understanding of data management at non-profits, and gain experience using various data platforms and tracking systems. This is an unpaid internship; however, university credit may be available with prior approval.

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RESPONSIBILITIES:

• Work with supervisor using tools such as Planner to prioritize and manage tasks.   
• Become familiar with and maintain program guidelines and requirements of World Relief Sacramento’s grant and funding sources. 
• Maintain organized, accurate, current, and complete case files and CRM database on clients, volunteers, and presenters.
• Utilize tracking systems to ensure all necessary processes and documents have been completed for each client in a timely manner.    
• Learn and use tools such as Mail Merge and macros to increase efficiency in filling in paperwork and importing data.  
• Help compile learning materials and resources.   
• Create monthly attendance letters and prepare certificates and materials for graduations.
• Participate in required department and all-staff meetings.
• Provide general administrative support across the office and with special projects as needed.

REQUIREMENTS:

• Committed to the mission, vision, and values of World Relief.
• Desire to serve vulnerable communities.  
• Acknowledge World Relief’s faith statement.   
• Strong spoken and written English. 
• Highly organized and extremely attentive to details.    
• Confident and capable of navigating across digital platforms, databases, and Microsoft Office Suite, particularly Word and Excel, plus Adobe.  
• Typing speed 50 WPM. 
• Demonstrated ability to work independently and prioritize and manage multiple tasks/projects simultaneously. 
• Commitment to professionalism and client confidentiality.

PREFERRED QUALIFICATIONS:

• Willingness to learn, take initiative, adapt to changing priorities, and contribute to a variety of program and administrative tasks.
• Prior experience working collaboratively with staff, volunteers, and individuals from diverse cultural backgrounds.
• Prior experience in organizing and tracking data, materials, and tasks across multiple programs.   
• Demonstrated strong independent problem-solving skills. 
• Ideally hold valid US Driver’s License and have access to a personal vehicle.

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While some internships are unpaid, the program is competitive and you are encouraged to approach it in the same way you would a job. Applicants are required to submit a cover letter, resume, application, and to pass a Criminal Background Check. Incomplete applications will not be considered.

Please note that an internship with World Relief does not guarantee a future job in the organization.