Administrative Support

Job Title: Administrative SupportJob Description

This onsite Administrative Support role provides essential office and customer service support within an auction yard environment. You will work closely with a small, collaborative team to handle paperwork, data entry, and customer inquiries, ensuring that auction operations run smoothly and efficiently.

Responsibilities

• Provide professional customer support through mail, telephone, and in-person interactions, including assisting walk-in clients with paperwork and questions.
• Process customer orders and assignments accurately, entering all required information into internal computer systems.
• Reference pricing and delivery information to answer customer questions and support decision-making.
• Respond promptly and courteously to customer inquiries and requests, ensuring a positive customer experience.
• Set up new customer records and maintain existing records, keeping information accurate and up to date.
• Perform clerical and administrative duties such as word processing, filing, and organizing documents.
• Prepare paperwork for auction day, including securing necessary approvals and ensuring all documentation is complete.
• Assist with general office duties to support overall branch operations as needed.
• Collaborate with office leadership, customer service, dispatch, and title clerks to ensure smooth daily workflow.

Essential Skills

• Prior administrative experience in a role requiring strong attention to detail.
• Demonstrated good job tenure with a history of reliability and commitment.
• Proficient computer skills, including email, Excel, and basic computer functions.
• Accurate data entry skills with a focus on completeness and correctness.
• Ability to handle multiple tasks in a busy office environment while maintaining organization.
• Strong verbal and written communication skills for phone, email, and in-person interactions.
• Customer service mindset with the ability to respond professionally to questions and requests.

Additional Skills & Qualifications

• Prior experience in a customer-facing role is preferred.
• Experience using Microsoft Office applications for word processing and spreadsheets.
• Comfort working with internal computer systems and databases.
• Ability to work effectively as part of a small, cross-functional office team.

Work Environment

This position is fully onsite in an office setting located within an auction yard. The schedule is Monday through Friday, 8:00 AM to 5:00 PM, with a one-hour lunch break. You will work as part of a close-knit team of nine, including office leadership, customer service, dispatch, and title clerks. The environment is structured and fast-paced on auction days, with a strong focus on accuracy, timeliness, and collaboration. Standard office technology and computer systems are used daily for data entry, email communication, and document preparation. Dress is typical for an office setting appropriate for frequent customer interaction.

Job Type & Location

This is a Contract to Hire position based out of Indianapolis, IN.

Pay and Benefits

The pay range for this position is $20.00 - $20.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Indianapolis,IN.

Application Deadline

This position is anticipated to close on Sep 30, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.