Administrative Assistant
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HomeServices of America
Madison, WI, US
Summary
The Administrative Assistant provides comprehensive office support, including scheduling, data entry, and serving as a liaison for clients and vendors. They are responsible for maintaining office supplies, managing correspondence, and assisting leadership with special projects.
Job Description
We have an exciting opportunity for an experienced Administrative Assistant to join our team. This key role provides administrative support for agent growth initiatives, coordinates onboarding for agents joining the company, processes web leads, and maintains the tracking and follow-up needed to keep these processes moving. This is a hybrid role, working 30 hours/week Monday through Friday. Work location is flexible as long as able to report to one of our First Weber office locations in Wisconsin.
- Job Duties and Responsibilities
• Provide administrative and clerical support including scheduling, responding to inquiries, data entry, maintaining and monitoring files, creating documents, and producing reports.
• Coordinate the administrative steps of agent onboarding, ensuring required tasks are completed promptly.
• Maintain onboarding records and track status, outstanding items, completion, and handoff to the appropriate team member.
• Field web lead inquiries and direct them through the established process.
• Provide administrative support for agent development programs, including training schedules, communications, attendance tracking, and related materials.
• Provide administrative support for the First Weber Referral Agent program, including communications, tracking, renewals, and related follow-up.
• Provide support to the office and Growth department and assist with special projects as requested.
• May serve as back-up to other office staff.
• Perform any additional responsibilities as requested or assigned.
Qualifications
- Education:
• High school diploma or equivalent.
• Post secondary education preferred. - Experience:
• Two plus years of related administrative experience strongly preferred. - Knowledge and Skills:
• Knowledge of real estate, title and/or mortgage business strongly preferred.
• Strong computer skills; proficient in Microsoft Office products, including Outlook, Word, Excel, and SharePoint.
• Excellent oral and written communication skills.
• Effective interpersonal skills, leadership abilities, and a strong customer service focus.
• Effective analytical, problem solving and decision making skills; initiative, attention to detail, and a team player.
• Project management skills: ability to prioritize and handle multiple tasks and projects concurrently.
• Ability to handle stress and work under pressure.
We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)
Equal Opportunity Employer
HomeServices of America, through its operating companies, is the country's preeminent provider of homeownership services, including wholly owned brokerages, mortgage, franchising, title, escrow, insurance, and relocation services.. HomeServices is owned by Berkshire Hathaway Energy, a consolidated subsidiary of Berkshire Hathaway Inc. HomeServices’ operating companies offer integrated real estate services, including brokerage services, mortgage originations, title and closing services, property and casualty insurance, home warranties, and other homeownership services.
Our core values of integrity, innovation, and transformative results fuels our purpose of pioneering industry advancements and empowering individuals and families to realize the dream of home ownership, turning aspirations into a reality for all. Our trustworthy reputation is proven in every transaction we make and our commitment to maintaining this standard is unwavering.
Founded
1998
Company size
1,001-5,000 employees
Industry
Real Estate
Org type
Privately Held
Headquarters
Minneapolis, MN
HomeServices of America, through its operating companies, is the country's preeminent provider of homeownership services, including wholly owned brokerages, mortgage, franchising, title, escrow, insurance, and relocation services.. HomeServices is owned by Berkshire Hathaway Energy, a consolidated subsidiary of Berkshire Hathaway Inc. HomeServices’ operating companies offer integrated real estate services, including brokerage services, mortgage originations, title and closing services, property and casualty insurance, home warranties, and other homeownership services.
Our core values of integrity, innovation, and transformative results fuels our purpose of pioneering industry advancements and empowering individuals and families to realize the dream of home ownership, turning aspirations into a reality for all. Our trustworthy reputation is proven in every transaction we make and our commitment to maintaining this standard is unwavering.
Founded
1998
Company size
1,001-5,000 employees
Industry
Real Estate
Org type
Privately Held
Headquarters
Minneapolis, MN