Administrative Assistant

PROGRAM SUMMARY:

The English Language Center (ELC) is Boise’s designated English language program for adult refugees in the Treasure Valley. Our mission is to help students gain English proficiency, learn about community resources, and develop life skills to thrive in their community. The ELC provides leveled English classes, specialized programs, and a safe space for community.

POSITION SUMMARY:

The Administrative Assistant plays a key role in supporting teachers, administrative staff, and students at the ELC. This position helps create a welcoming environment for clients and ensures smooth daily operations. Responsibilities include front desk duties and transportation support, enabling clients to access essential services and programs. As the first point of contact for many clients and visitors, this role requires professionalism, empathy, and cultural sensitivity.

17 hours per week.
 
The English Language Center is a program of Jannus, Inc., a fifty-year-old nonprofit organization that operates a broad social-impact portfolio across Idaho.

PRIMARY DUTIES AND RESPONSIBILITIES:

The duties recorded below are representative of the duties of the class and are not intended to cover all the duties performed by incumbents(s) of any particular position.

- Greet and assist visitors, clients, and staff in a courteous and professional manner.
- Answer and direct phone calls; manage messages and inquiries.
- Help maintain a clean and organized school including reception, break, bathroom, and staff areas. 
- Safely operate the organization’s van to transport clients to and from designated locations.
- Ensure the van is clean, fueled, and in good working condition; report maintenance needs promptly.
- Assist passengers with boarding and exiting the vehicle as needed.
- Maintain accurate transportation logs and mileage records.
- Perform basic administrative tasks such as data entry, filing, and photocopying.
- Implement trauma-informed service practices when interacting with clients.
- Complete any other assigned duties.

ESSENTIAL REQUIREMENTS:

- Strong interpersonal and communication skills for working with diverse populations.
- Ability to manage multiple tasks in a fast-paced environment with attention to detail.
- Proficiency with basic computer applications (Microsoft Office, email, scheduling tools).
- Valid driver’s license with a clean driving record.
- Ability to safely operate a passenger van and assist clients with boarding and exiting.
- Ability to maintain accurate transportation and administrative records.
- Reliable, punctual, and able to work independently and as part of a team.
- Completion of a criminal history background check post-offer of employment.

EXPERIENCE AND EDUCATION REQUIREMENTS:

1- 3 years of program assistance preferred 

Reasonable accommodations may be made for individuals with disabilities to perform the essential duties of this job.

TO APPLY

Go to the Jannus Employment page at www.jannus.org/employment and click on the job posting link to be directed to a secure application portal. Please note that a cover letter and resume are required and applications will be considered incomplete without this documentation. If you need any support completing the application, please reach out to Jannus HR at 208.336.5533. Applications will be accepted through October 1, 2026.

Jannus, Inc. is an Equal Employment Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other characteristic protected by law. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.