Activities Coordinator

Job DetailsJob Location: Bayshore Navigation Center - San Francisco, CA 94124Position Type: Full-TimeSalary Range: $26.00 - $26.00 HourlyJob Shift: AnyMission Statement

Through the use of social and restorative justice principles, Five Keys provides traditionally underserved communities the opportunity to improve their lives through a focus on the Five Keys: EDUCATION, EMPLOYMENT, RECOVERY, FAMILY, COMMUNITY.

Five Keys Overview

Five Keys was founded in 2003 by the San Francisco Sheriffs Department as the first accredited charter high school in the nation to provide diploma programs for adults in county jails. Today we are a much different social justice non-profit agency that has expanded its charter schools into 9 counties, in 24 jail locations and over 80 community learning centers. In addition to our schools, now we also run multiple homeless shelters, employment programs, programs for the unsheltered, reentry programs and housing for women suffering from immense injustice.

Our Core Competencies

A well qualified candidate has the capacity to communicate effectively, collaborate with others while building positive relationships, demonstrates strong problem solving skills, has a dynamic learning mindset, and remains committed to a high level of cultural and social awareness. A successful candidate will work well under pressure, observe appropriate boundaries and operate with a high degree of emotional intelligence.

What its really like to join our agency

At Five Keys, culture matters. Culture is at the very core of everything we do and impact on a daily basis. Weve made a commitment to building an inclusive culture that seeks collaboration over hierarchy to create empowered work teams.

We serve vulnerable populations daily and we strive to approach everyone with compassion, patience and a trauma informed approach. We choose to push past discomfort to have difficult conversations to impact the greater good. This allows us the opportunity to collaboratively create an inclusive culture and transform the world around us.

BENEFITS

We offer very low monthly costs for medical insurance - deductible and all in-network, out-of-pocket expenses paid for by Five Keys! Dental, vision and life insurance premiums paid by Five Keys and various pre-tax flexible spending accounts and retirement account 403b. Generous time off. Annual reimbursement up to $100 towards gym membership, smoking cessation and weight loss programs. Annual reimbursement up to $50 towards annual athletic event participation and annual massage after 6 months of employment. FREE access to wellness-related apps, Employee Assistance Program and Talkspace online therapy for you and your dependents.

 QualificationsPOSITION SUMMARY

The Activity Coordinator acts as a resource, ally, and advisor to community members at the Navigation Center. You will help build community and design a diverse, well-rounded activities calendar with a wide range of opportunities for guests to engage in positive social spaces. You will act as a listening ear, navigator and at times advocate for guests who need extra support. Activities include but are not limited to: guest orientation, workshops, parties, special events, classes and programming to help our clients become successful. The Activity Coordinator will also provide support to the Shift Supervisor and Ambassadors to facilitate daily shift activities and maintain a safe, healthy environment for staff, guests and their pets.

You will support the Five Keys mission by creating a learning and work environment of mutual respect and fairness, while encouraging creative and critical thinking through an equity lens. In addition, you will contribute to our appreciation of diversity and foster a climate of multicultural understanding.

JOB DUTIES AND RESPONSIBILITIES

Create a Welcoming and Organized Environment

Create a warm, engaging, safe atmosphere for residents of and visitors to the Navigation Center. Act as a point-person and liaison as needed
Help orient all new participants to Navigation Center rules and programming
Develop and maintain organized, consistent activities calendar
Create, propose and facilitate groups, workshops, events, on-site clinics and client meetings
Develop and maintain organized spaces and systems for hosting events, storing activities supplies, and providing consistent guest services
Work with and support other staff or community partners to facilitate groups and events onsite
Create and manage Guest Volunteer Program for participants

Be a Community Navigator

Encourage participants to engage in groups, activities, and services through outreach, posting/handing out flyers and maintaining the calendar
Build relationships with guests and connect them to opportunities and staff that can help support them in their goals and interests
Identify and reach out to guests who need more support. Refer guests to Care Managers or operations staff when necessary
Collaborate with other staff to support guests. Communicate issues and concerns to operations staff as needed
Ensure peaceful diffusion and employ de-escalation techniques in incidents involving violence or threats of violence. Mediate heated situations among participants

Maintain Successful Programming

Organize, track and monitor groups, events, programs, and guest attendance and participation
Create a programmatic vision and achieve projected goals in a timely and organized manner
Maintain Navigation Center records in an accurate, complete, confidential and legible manner (including attendance at group meetings, concerns about individual guests, staff interactions, etc.)
Immediately report problems to the Assistant Director and Director of the Navigation Center

KNOWLEDGE AND SKILLS

Enthusiastic Leader

Experience event planning and/or running a community space with programming, activities, classes, events and groups
Ability to work with guests and think creatively to create dynamic, popular and successful programming initiatives
Working knowledge and experience of Navigation Center, homeless shelter or community space project planning and implementation
Excellent critical thinking and creative problem-solving skills in a fast-paced environment that requires highly developed emotional intelligence and leadership

Team Player

Work as part of a diverse, multi-disciplinary team using a participant-centered, harm reduction approach
Maintain professional, respectful, honest interactions with participants, staff and outside agencies
Build positive social relationships with guests while maintaining clear professional boundaries at all times
Collaborative work style, initiative and flexibility

Experienced Administrator and Organizational Wizard

Experience using limited physical space to create a warm, useful and efficient environment for activities programs as well as program equipment storage
Working knowledge and experience of shelter project planning and a full understanding of programmatic and participant needs
Experience charting, record-keeping, and assist in the development of a community resource list
Excellent computer skills including Microsoft Office and Google Suite
Strong knowledge of social services and mental health resources for low-income adults
Excellent written, verbal and interpersonal communication skills
Commitment to Five Keys mission and to its organizational values

EDUCATION AND WORK EXPERIENCE

High School Diploma or GED required, Associates Degree preferred
Experience working with homeless populations that use harm-reduction models. Experience working with at-risk populations and/or adults with multiple disabilities
Possess a good working knowledge of and sensitivity to individuals with substance abuse and/or mental health issues such as: PTSD, psychosis, borderline behaviors, bi-polar, etc.
Possess a strong knowledge of social services; as well as mental health resources for low-income adults

PHYSICAL REQUIREMENTS

To promote the health and safety of its employees, those we serve and our local communities, Five Keys requires that all employees hired into the Activities Coordinator position must be fully vaccinated against COVID-19 or request and receive approval for an exemption from this policy by September 30. Exemptions are granted to accommodate a medical condition or sincerely held religious belief. For further information about this policy, please contact HR at [email protected]
Must wear provided PPE (Personal Protective Equipment) and adhere to all safety guidelines and requirements, when needed
Moderate to extensive degree of physical and emotional stamina
Frequent and prolonged standing, walking, and sitting
Frequent talking and hearing conversations
Occasional reaching with hands and arms
Ability to follow oral directions in emergency situations
Lifting items that weigh up to 40 lbs; reaching, bending, carrying and stooping within the daily routine of tasks and activities
Must be able to move from place to place
Will honor and abide by Five Keys and regulations, including confidentiality

WORK ENVIRONMENT

Work environment varies from site to site. There is some personal safety risk working with the at-risk population.
Moderate to high noise level