Accounting Operations Specialist

Accounting Operations Specialist

Job Description

The Accounting Operations Specialist identifies, researches, and manages unclaimed funds while providing backup support to the Accounting Operations Supervisor, who oversees the connection and disconnection of utility systems and services. This role focuses on ensuring accurate tracking, regulatory compliance, and timely resolution of unclaimed property, while maintaining strong internal controls and delivering excellent customer service to internal and external stakeholders.

Responsibilities

• Investigate and identify accounts and assets that have been classified as unclaimed or abandoned, including uncashed checks.
• Conduct detailed research using internal and external databases to trace the rightful owners of unclaimed funds.
• Verify ownership and obtain all necessary documentation to release funds to the rightful claimant.
• Review and process unclaimed property reports in accordance with applicable state and federal laws.
• Prepare accurate reports and maintain detailed records of unclaimed funds, including transaction history, claimant information, and related correspondence.
• Ensure compliance with state-specific unclaimed property laws and filing deadlines for property reports.
• Stay current on federal and state regulations related to unclaimed property and unclaimed funds reporting.
• Ensure compliance with state escheatment laws and other legal requirements governing unclaimed funds.
• Maintain confidentiality and security of sensitive financial and claimant data throughout the claims process.
• Provide responsive customer service by answering inquiries from agencies, claimants, and internal teams regarding unclaimed property status and the claims process.
• Act as a liaison between the organization, state agencies, and claimants to support efficient and accurate claims resolution.
• Assist in preparing annual reports and filings for unclaimed property, ensuring all required documents are submitted by statutory deadlines.
• Participate in audits and reviews of unclaimed funds to ensure accuracy, completeness, and regulatory compliance.
• Prepare monthly HUF workpapers and reconcile them to the balance provided by the Corporate Accountant.
• Serve as a backup for processing utility payments, ensuring timely and accurate disbursements.
• Serve as a backup for researching utility deposits, including investigating discrepancies and resolving issues.
• Support the Accounting Operations Supervisor as needed in coordinating the connection and disconnection of utility systems and services.
• Use Excel and the organization’s ERP system to track aging reports, research payables, and resolve payment issues with a strong focus on accuracy and attention to detail.

Essential Skills

• 1–3+ years of accounts payable experience, including familiarity with general ledger activity and journal entries.
• Ability to create, review, and prepare journal entries with a high degree of accuracy.
• Basic proficiency in Microsoft Excel, including sorting and filtering data and using prebuilt formulas to track aging reports for unclaimed property.
• Working knowledge of unclaimed property processes, including identification, research, and resolution of unclaimed funds.
• Experience tracking aging reports, researching payables, and clearing payment issues using both Excel and an ERP system.
• Strong attention to detail and accuracy in financial recordkeeping and documentation.
• Ability to interpret and apply state and federal regulations related to unclaimed property and escheatment.
• Strong organizational skills with the ability to manage multiple deadlines and filing requirements.
• Effective communication skills for interacting with agencies, claimants, and internal stakeholders.
• Commitment to maintaining confidentiality and safeguarding sensitive financial information.

Additional Skills & Qualifications

• Experience in unclaimed property and/or property management industries.
• Experience with MRI or Yardi or similar property management or accounting systems.
• Familiarity with preparing workpapers that reconcile to general ledger balances.
• Experience participating in audits or regulatory reviews related to unclaimed funds or accounts payable.
• Comfort working within ERP systems to research transactions and resolve discrepancies.
• Interest in a long-term opportunity with potential to convert to a permanent role with a large local employer.

Work Environment

This is a full-time, Monday through Friday role with standard daytime hours, typically 8:00 a.m. to 5:00 p.m. The position operates in a professional office environment that relies on accounting systems, ERP platforms, and Microsoft Excel for daily work. The role involves regular collaboration with internal accounting and operations teams, as well as interaction with external agencies and claimants, primarily through electronic communication and phone. The work focuses on detailed financial analysis, documentation, and compliance activities in a structured, process-driven setting.

Kaitland Clawson

Apply & Book Time in my Calendar to Discuss your Application

Link:  https://talentassistant.astoncarter.com/assistant/bookings/ksjok6gb

LinkedIn:  https://www.linkedin.com/in/kaitland-clawson-552605154/

Job Type & Location

This is a Contract to Hire position based out of Norfolk, VA.

Pay and Benefits

The pay range for this position is $24.00 - $27.88/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision

• Critical Illness, Accident, and Hospital

• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

• Life Insurance (Voluntary Life & AD&D for the employee and dependents)

• Short and long-term disability

• Health Spending Account (HSA)

• Transportation benefits

• Employee Assistance Program

• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Norfolk,VA.

Application Deadline

This position is anticipated to close on Jun 16, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.