Account Manager - Commercial Grounds Maintenance - North Florida Region

Title: Account Manager
Department: Commercial Grounds Management
Reports to: Branch Manager and Department Manager

Job Purpose
The Account Manager of Commercial Grounds Management is hands-on position-supervising foremen and crews with commercial landscape maintenance services and all client needs, as well as performing certain planning, administrative and regulatory functions. The Account Manager will promote teamwork within the company.

Responsibilities - Responsibilities include but are not limited to:

Management and Accounting
 Provide budgets for all crews as a guide for production
 Monitor the integrity of information provided to accounting system (timesheets and work orders)
 Monitor equipment inventory and tracking of equipment repairs
 Keep informed of new practices in green industry.
 Keep informed of new or potential sales.
 Write progress reports and other documentation needed from the field.
 Facility lockup.
 Become a student of the lean process
 Utilize BOSS LM for scheduling and tracking job issues

Customer Service and Sales
 Serve as main field contact person for clients
 Customer Retention
 Maintain excellent onsite relations and communications with clients, contractors and/or subcontractors
 Meet monthly sales goals for enhancements.
 Main contact for Enhancements on your sites.
 Meet with clients as necessary and acquire information needed to estimate new sales.
 Assemble proposals for potential Grounds Management Customers
 Encourage multiple sales from current clients
 Assist sales in measuring or other items needed for new sales