Account Manager, Dealer

Job Details: Job Location: Delco Office - Delco, NC, Position Type: Full Time, Salary Range: Undisclosed, Campbell Oil Company Account Manager, Dealer

Join us as we grow together personally and professionally!  Four Generations of family leadership continue to make it our vision to leave people better than we found them.  We are more than an oil company, convenience store or restaurant, we are a family!  We are improving the lives of those we touch every day by valuing the customer, caring for our 1000+ team members, and supporting our communities that we are honored to serve. At Campbell Oil we pride ourselves on delivering exceptional service to our clients. We’re looking for an Account Manager to oversee and maintain a strong customer base, ensuring client satisfaction, retention, and growth. If you’re a strategic thinker with a focus on both customer experience and business results, this is the opportunity for you.

POSITION OVERVIEW

Are you a skilled Dealer - Account Manager with a passion for fostering long-term client relationships? Do you excel at managing existing customer accounts, driving retention, and maximizing opportunities for growth? We’re looking for a motivated individual to join our team! A detailed Job Description will be available when you begin employment.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Begin building your career and apply now for these great benefits!

BENEFITS OVERVIEW

Family first atmosphere
Benefits to fit your needs:  Medical, Dental, Vision, Life, Disability, 401k
Competitive Total Compensation Plans with 401k match
Paid time off in your first year
Team first environment
Paid Gym Memberships
Remote work in select roles
Monthly teambuilding exercises
Everyday Pay if needed
Flexible Schedules to attend family events
Professional Training
Advancement opportunities
Leadership Training

ESSENTIAL JOB FUNCTIONS

Manage and grow an existing customer base, ensuring high levels of satisfaction, retention, and expansion of share of wallet.
Oversee internal processes, including, Customer Relations, Myster Shop adherence, branding of sites, brand initiatives, and ensuring seamless customer experiences.
Work closely with internal teams to ensure customer needs are met promptly and efficiently.
Support Dealer Manager as needed on new business development (NBD), ensuring a smooth transition from sale to account management.
Identify opportunities for account growth, upselling, and cross-selling services/products
Proven experience in Account Management or Customer Success roles

Strong focus on customer retention and relationship management
Excellent communication, organizational, and problem-solving skills
Experience working with internal teams to optimize processes and ensure seamless customer service
Ability to support sales teams in growing the business while managing existing accounts
Detail-oriented with the ability to manage multiple accounts and priorities effectively

Qualifications: EDUCATION & QUALIFICATIONS:

Bachelor's degree in business, marketing, or a related field (preferred).
Proven experience in sales and account management, preferably in the fuel, lubricants and propane industry.
Strong communication and interpersonal skills.
Ability to analyze market trends and customer needs.
Negotiation skills and a track record of successful contract management.
Self-motivated with the ability to work independently and as part of a team.
Knowledge of safety regulations and compliance in the fuel and propane industry.

Travel Requirements: This role may require frequent travel within the assigned territory.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, hear, use hands to type data, operate business equipment and dial the telephone. They are regularly required to talk and listen. The employee is frequently required to drive a motor vehicle, stand, walk, sit, and lift to 30 lbs.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.