Account Manager - Appraisals

Job Title: Account Manager - Appraisals
Company: Snapsheet
Job Location: Remote
Job Type: Full-time

About Snapsheet: Snapsheet is claims technology the way it should be: purposeful, precise, and designed to deliver outcomes. Where others bolt things on, we engineer them in to our core systems and processes across cloud-based claims management, virtual vehicle appraisals, and elite loss and recovery services. Trusted by over 170+ P&C Carriers, MGAs, MGUs, TPAs, and logistics companies, our open architecture is built to fit how our companies work, not the other way around.

What you’ll get:

• Remote working environment - your new commute is however long it takes to walk to your desk!
• Flexibility - empathy is ingrained in who we are and we are happy to offer a flexible PTO policy, casual dress code, and more! 
• Development - Mentorship programs, 1-on-1 management, promote when ready culture, quarterly internal promotion opportunities, and goal setting sessions.
• Fun -  Celebrations just because, yearly in-person and remote events, Snapsheet Swag, Employee Resource Groups, and more!

Job Overview:

In this role, you will manage and nurture relationships with target clients, acting as a strategic partner to optimize Snapsheet’s Appraisal Service. You’ll develop and execute account plans, identify revenue opportunities, and collaborate with internal teams to introduce new products. Additionally, you will lead client communications, analyze usage data, and ensure low-usage customers receive necessary training for optimal product utilization. Your expertise will drive user and enterprise adoption while providing clients with valuable insights and results.

Responsibilities:

• Own the relationships with target clients 
• Build and execute account plans for your assigned accounts by understanding key decision makers, org charts, product utilization and new revenue opportunity
• Act as a strategic partner to your clients - deeply understanding where opportunities and friction exists and by partnering with them to implement or tune Snapsheet’s offering. 
• Act as a SME for the Snapsheet Appraisal Service offering understanding where and how we drive value for each customer. 
• Collaborate with internal Stakeholders to introduce new products to existing clients where applicable.
• Manage ongoing client communication including regularly scheduled meetings/calls and provide exceptional follow up, written reports and presentation. 
• Analyze and develop strategies to increase user-level and enterprise-wide adoption
• Review learning and education plans to ensure customers with low usage are provided with additional training/education to fully optimize usage of Snapsheet Products
• Document communication with users and accounts accurately and in a timely manner via system tools. Ensure that issues are escalated appropriately to appropriate internal departments and management
• Regularly review and analyze data identifying the most relevant and impactful quantitative results to add value and insight to your clients business.

Qualifications:

• 3+ years in sales or account management within the insurance industry
• Strong understanding of auto insurance claims
• Demonstrated success building and maintaining client relationships, delivering results, and anticipating roadblocks
• Track record of communicating compelling value propositions and educating customers on new technology and services
• Experience implementing internal process improvements
• Strong data analysis and reporting skills
• Proficiency with Salesforce
• Excellent organizational and time management skills
• Willingness to travel as needed

Preferred

• Experience in claims operations
• Background in insurtech, insurance carriers, or fintech

We’re Built to Grow With You – And That Starts With How We Support You

At Snapsheet, we know that growth doesn’t happen in a vacuum—it’s fueled by the right support at the right time. That’s why we’ve built a benefits experience designed to grow with you, wherever life takes you.

Comprehensive Benefits for Every Stage of Life:

• Choose from 2 robust medical plans through Blue Cross Blue Shield—plus, we contribute to your HSA when you enroll in our high-deductible health plan.
• Offer two dental plans and one vision plan to keep you and your family healthy.
• Peace of mind with company-paid Short Term Disability, Long Term Disability, and Life Insurance.
• Additional protection through voluntary benefits like Accident Insurance, Hospital Indemnity, Critical Illness, and Legal Assistance.
• 401(k) with a 4% company match—because your future is worth investing in.
• Employee Assistance Program (EAP) with 6 sessions per life incident to support your mental well-being.

Perks That Make Growing Here Even Better:

• Flexible PTO and 7.5 company-observed holidays to recharge on your terms.
• In-person connection points throughout the year including our annual Summit and Roadshows.
• Snapsheet SWAG and surprise mailers to keep the spirit alive.
• Endless opportunity to shape your path—career growth, learning, and real impact are all within reach.
• Health and wellness campaigns that evolve with you year over year.

Compensation that Grows with You

For this position, the base salary range is $85,000-105,000 plus annual bonus incentives. While this range serves as a guideline, your actual compensation will reflect your unique experience and skill set.

At Snapsheet, we believe growth should be rewarded—our compensation and benefits are built to evolve with you as your career does.

We are currently unable to accept applications for candidates who reside in the following states: Alaska, California, Hawaii, Montana, New York, North Dakota, Rhode Island, Vermont, and Wyoming.

*Please note that we are unable to sponsor applicants for work visas for this position at this time. 

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Snapsheet, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. 

Snapsheet is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need assistance or accommodations, please let us know by emailing [email protected]. 

Snapsheet is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. 

#LI-Remote
#BI-Remote

Snapsheet is an equal opportunity employer.