Account Manager
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HR Team
US
Summary
The Account Manager will own strong long-term relationships with global accounts, driving customer satisfaction and retention while delivering growth. They will serve as a trusted advisor to clients, aligning Browsi’s solutions with their business objectives and proactively identifying growth opportunities.
Job Description
Overview
Browsi is a data intelligence company helping brands, agencies and publishers make smarter, more effective decisions across the digital landscape.
We’re looking for an experienced Account Manager who enjoys working closely with clients, serving as a trusted advisor, and demonstrating the value of our product. The ideal candidate is data oriented and brings a strategic mindset focused on identifying opportunities and driving client growth and long-term success.
What You’ll Do:
- Own strong long-term relationships with global accounts, driving customer satisfaction, retention, and delivering growth.
- Serve as a trusted advisor to clients by deeply understanding their business objectives and aligning Browsi’s solutions to meet those goals.
- Consistently meet and exceed quarterly revenue and retention targets
- Proactively identify growth opportunities and be able to create a strategic plan for each client based on recent performance to maximize client ROI and contribute to revenue expansion.
- Manage multiple accounts with precision, ensuring timely communication, clear reporting, and swift issue resolution.
- Collaborate closely with cross-functional teams (TAM, PA, Operations, R&D, and Sales) to ensure smooth onboarding, product adoption, and client satisfaction.
- Lead F2F client meetings, including presentations, etc.
- Lead external syncs and Monthly/QBR meetings.
What We’re Looking For:
- 2–3 years of experience in a client-facing role as an Account Management or Customer Success Manager - Must
- Experience in the Ad Tech industry - Must
- Experience in a SaaS company - a big advantage
- Programmatic knowledge- preferred
- Strong interpersonal skills with a proven track record of building and maintaining long-term client relationships
- Proven ability to work with data and derive insights to support client decision-making
- A proactive, can work independently, problem-solving mindset with a strong “can-do” attitude
- Proven ability to manage multiple priorities in fast-paced, high-pressure environments
If this sounds like you, we’d love to hear from you!
Requirements
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Since 2005, HR Team, Digital Services Company, has been ensuring a digital strategy in line with the ambition of its customers.
Our growth is explained by our singular approach to the service provider business:
- Concentrate all our strengths on the satisfaction of our consultants.
- Maximize their performance to benefit our customers.
Thus, we support our clients in the design, development and evolution of their information systems around different areas of intervention within our three areas of expertise: Development, Infrastructure and Consulting.
Contact us for more informations: [email protected]
Labeled "Happy At Work 2020"
Founded
1973
Company size
201-500 employees
Industry
Zoos and Botanical Gardens
Org type
Privately Held
Headquarters
Bewdley, Worcestershire
Since 2005, HR Team, Digital Services Company, has been ensuring a digital strategy in line with the ambition of its customers.
Our growth is explained by our singular approach to the service provider business:
- Concentrate all our strengths on the satisfaction of our consultants.
- Maximize their performance to benefit our customers.
Thus, we support our clients in the design, development and evolution of their information systems around different areas of intervention within our three areas of expertise: Development, Infrastructure and Consulting.
Contact us for more informations: [email protected]
Labeled "Happy At Work 2020"
Founded
1973
Company size
201-500 employees
Industry
Zoos and Botanical Gardens
Org type
Privately Held
Headquarters
Bewdley, Worcestershire