Account Executive, Mid-Market

About Wyllo

Wyllo is a CX-first, end-to-end risk intelligence platform that helps ecommerce merchants manage fraud, policy abuse, and customer experience across the entire commerce lifecycle. By combining identity signals with behavioral intelligence, Wyllo enables merchants to better understand shopper intent and make smarter decisions across checkout, returns, refunds, and customer support. Wyllo works with leading ecommerce brands and integrates directly into the platforms where merchants manage orders and customer interactions. Learn more at www.wyllo.ai

About the Role  

The Mid-Market Accounts Executive at Wyllo is in charge of generating new business and developing market presence by working with mid-market clients. This profession takes a consultative sales approach to understanding customer needs and providing appropriate solutions. The executive will establish and maintain connections with key decision-makers, act as the primary point of contact for queries, and create strategic sales plans. Conducting product demos, developing tailored proposals, and staying current on market developments and competitor activity are all part of the job. Meeting or surpassing sales objectives, guaranteeing high levels of customer satisfaction, and developing new business possibilities to support mid-market development are all indicators of success in this role.

You will  

• Identify, prospect, and engage with mid-market clients to drive new business and expand market presence.
• Utilize a consultative sales approach to address client needs.
• Build and maintain relationships with key decision-makers and stakeholders within mid-market accounts. 
• Act as the main point of contact for client inquiries and support.
• Develop and execute sales strategies tailored to mid-market clients. Align solutions with client objectives and challenges.
• Conduct product demonstrations and presentations to potential clients. 
• Create and deliver customized proposals and contracts that meet the specific needs of mid-market clients.
• Keep up with industry developments, market circumstances, and competitor activity to properly position NoFraud's solutions. 
• Keep precise records of your sales activity, customer interactions, and pipeline status. Give regular updates and reports on sales performance and development.
• Work collaboratively with the marketing, product, and customer success teams to guarantee a smooth client onboarding and continued support. 
• Provide input to help improve product offers and sales methods.

Goals and Expectations:

• Meet or exceed sales targets and revenue goals for mid-market accounts.
• Ensure high levels of client satisfaction through effective management and support.
• Successfully close deals by navigating the sales process and addressing client needs.
• Identify and capitalize on new business opportunities within the mid-market segment to drive growth.

You have

• Proven track record of success in sales, with experience managing mid-market accounts.
• Strong ability to understand client needs, present tailored solutions, and negotiate contracts effectively.
• Excellent skills in building and maintaining relationships with key decision-makers in mid-market companies.
• Exceptional verbal and written communication skills, with the ability to deliver impactful presentations and proposals.
• Strong analytical abilities to assess client needs, market conditions, and sales metrics.

Work Experience Requirements: 

• At least three years of experience in sales, with a focus on managing mid-market accounts and closing deals.
• Experience in the eCommerce or fraud prevention industry is a plus.
• Proficiency with CRM systems and sales tools (e.g., Salesforce, HubSpot) is preferred.

Other Requirements:

• A bachelor's or associate's degree in business administration, marketing, or a similar discipline is necessary.
• Relevant sales or business credentials are beneficial.
• The ability to work remotely and manage time properly is necessary.

Working at Wyllo

We’re a high-performing team that is passionate about fraud and a community driven by values that shape everything we do. We seek passionate and dedicated individuals who align with our core principles; Integrity, Pride, Humility and Impact. 

• ​​Integrity: We do the right thing, even when it’s tough, and even if no one sees it. We always consider the customer’s best interest in every decision we make.
• Pride: We know that the work we do is important, and we take great pride in doing it well. We show up every day with the best intentions, ready to deliver superb outcomes for our team, our customers, and ourselves.
• Humility: We leave our egos at the door, approaching problems as a team, with openness and collaboration. We’re willing to be wrong in order to get things right.
• Impact: We are results-oriented, we take ownership, and we hold ourselves accountable to get things done and deliver results.

If you are excited to collaborate in a fast-paced, purpose-driven environment where your contributions truly matter, we’d love to have you join us! 
Equal Employment Opportunity Wyllo LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics, sexual orientation, political affiliation, military veteran status, domestic violence victim status, or any other protected characteristic under applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.