Account Executive, Field

Roadrunner is for ambitious, smart people who excel at execution over talking about it, and who would rather invent the next standard in freight than accept the status quo.

We are looking for the Best of the Best. Action driven leaders who want to be part of real change and help design the future of LTL in the U.S. This is a place where high performers can grow, influence outcomes, and make an impact while working directly with executives and smart people from across industries.

We bring a winner mindset. We take ownership, raise the bar, and measure ourselves by results. We Run Safe. We Run Smart. We Run Together. These principles create an environment of high standards, clear ownership, and direct collaboration. We trust data over intuition, move with urgency, and hold each other accountable because winning requires it.

Roadrunner exists to prove that LTL can be better than the industry has settled for. To be the best means we need to think bigger, look outside the box, and question every assumption: too many handoffs, limited visibility, and the quiet belief that “this is just how it works.” We rejected that story. We built a proprietary Smart Network™ for direct, long haul, metro to metro service that delivers fewer touches, faster transit, real time visibility, and genuine accountability. We are the most tech forward company in LTL, and we are not finished widening the gap.

The foundation is already strong. Recognized as one of Built In Chicago’s Best Large Places to Work. Earning top marks for improvement, quality, and service. The real opportunity is still ahead: helping invent what comes next.

If you want to be evaluated among the Best of the Best and help set the new standard in LTL, we should talk.

Job Description Summary:

The Account Executive develops and retains business in the assigned region.

Critical Job Functions:

• Develops new business through a variety of prospecting and development techniques, including cold calling and making appointments.

• Builds and maintains relationships with customer accounts through regular friendly and professional contact, including meals and entertainment.

• Collaborates with Operations to understand current customer’s needs and resolve any issues or concerns.

• Develops account pricing and internally submits pricing requests to their supervisor for approval.

• Creates weekly sales reports and account profiles as needed by the supervisor.

• Responds to customer inquiries and concerns in a timely and ethical manner.

• Demonstrates excellent knowledge of RRTS services in all customer and prospect interactions.

• Assists with collections.

• Participates in proactive team efforts to achieve departmental and company goals.

• Provides leadership to other employees through example and sharing of knowledge/skill.

• Other duties may be assigned.

Job Requirements:

• Bachelor’s degree (B.A.) from a four-year college or university; or two years or more of sales experience or equivalent combination of education and experience.

• Relies on written and verbal communication.

• Ability to read, analyze and interpret pricing agreements, financial reports, and legal documents. 

• Ability to respond to common inquiries or complaints from customers and members of the business community. 

• Ability to effectively present information to customers, prospects, top management, and public groups.

• Communicates internally with all terminal departments, Corporate Office and externally with customers, agents, consignees, and prospects.

• Excellent sales skills.

• Preferred knowledge of Haz Mat regulations.

• Outlook, Micro Soft Word, and Excel knowledge.

• Ability to manage time and work efficiently.

• Keyboarding, filing and ten key skills.

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

• Must possess a current valid driver’s license.

• Involves a high degree of responsibility for working with, safeguarding, and controlling highly restricted information, knowledge or important confidences and criterion related to research and development of customer data, plans, policies, business prospects, finances, etc. the release of which could have a detrimental effect and impact on the company’s affairs or undermine its competitive position.

• Must be self-motivated and can maintain confidentiality.

• Must be friendly, punctual, organized, have a positive attitude and be able to work unsupervised.

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. 

• Ability to interpret a variety of instructions in written, oral, diagram or schedule form.

• Prioritize and organize tasks.

• Handle multiple tasks and projects simultaneously.

Physical Demands: The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this position.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions when requested.

• Physical Demands:

  • Daily outside travel to make sales calls in any weather. 

  • Light physical activity performing non-strenuous daily activities of an administrative nature.

  • Outside salespeople are regularly required to sit, stand, travel to and from a customer’s place of business, tour the place of business, work on a personal computer, reach and handle items, work with the fingers, see clearly at 20 feet or more, have depth perception, peripheral vision, adjust focus and talk and hear others in conversations via the phone or in person.

• Work Environment:

  • The terminal is a well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation. 

  • The noise level is moderate based on general conversation tones, ringing phones and laser printer operation.

  • Outside travel in all weather is required.

  • Can be subject to occasional wet or humid conditions (non-weather), fumes or airborne particles, extreme cold (non-weather), and outdoor weather conditions when touring prospect or client plants. 

  • There may be slippery conditions or other hazardous footing on the terminal dock or when making outside sales calls.

  • Minimal overnight travel (up to 10%) by land and/or air required.

Compensation:

• The compensation for this role is $85,000 - $95,000 per year.

Job Location:

• Hybrid - Milwaukee, WI

Benefits:

• PTO

• Paid Holidays

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Life Insurance

• 401k

Roadrunner Freight is building something special with great people, a winning culture and a differentiated service offering in the marketplace.  Join us today to grow your career!

We will not accept unsolicited candidates from external recruiters or recruiting agencies. Thank you!

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