Account Executive

Job DetailsJob Location: State of Play Hospitality - Support Office - Chicago, IL 60606Education Level: Not SpecifiedSalary Range: $49,000.00 - $59,000.00 SalaryTravel Percentage: Negligible
Title: Account Executive

Department: Sales

Reports to: Sales Manager

Position Type: Salary

Company Overview:

The world’s first Social Darts® experience, Flight Club was founded in London in 2015 to usher this once pub-like pastime into the 21st century. Flight Club fuses craft cocktails and upscale cuisine with its signature tech-enabled Social Darts® experience to create a truly unique entertainment experience. Operating in major cities across the U.S. under State of Play Hospitality and in more than 30 locations worldwide, Flight Club continues to bring friends, families, and colleagues together in an upscale gaming environment. To date, over 10 million people have experienced Flight Club and over one billion darts have been thrown. Learn more at FlightClubDartsUSA.com.

Position Purpose:

As an Account Executive at Flight Club, you will play a pivotal role in driving revenue growth by selling our flight club experience to potential clients, including companies and social groups. You will also focus on upselling to existing customers and prospecting for new business. This position operates in a fast-paced environment with a significant volume of inbound leads and requires excellent organizational, communication, and sales skills. You will also be responsible for prospecting new leads and attending conventions when necessary. Your primary focus will be on direct selling, accounting for 90% of your time, while dedicating 10% to proactive initiatives aimed at increasing awareness.

Position Responsibilities:

Efficiently manage a substantial volume of inbound leads
Achieve high conversion rates for inbound leads
Maintain and organized sales pipeline effectively
Comfortably sell the Flight Club experience to businesses and social groups
Proactively upsell enhancements to existing customers
Cultivate and maintain strong client relationships, ensuring their needs are met
Oversee all aspects of contracted sales, including food/beverage, special requests, final guest counts, and payments
Conduct timely follow-up after each event to gather feedback and secure referrals and future bookings
Utilize CRM system and sales analytics tools proficiently to track leads and monitor sales performance

Qualifications

Requirements & Minimum Qualifications

2+ years of sales experience, preferably in events and/or hospitality.
Passion for connecting with people and building relationships
Ability to establish trust and credibility with clients quickly
Strong organizational and time-management skills
Proficiency in using CRM systems and sales tools
Proficiency in or willingness to learn Triple Seat software
Passion for Flight Club and our other State of Play Hospitality concepts
Exceptional presentation and communication skills
Attention to detail and the ability to prioritize
A strong problem-solving mindset to overcome sales obstacles
Up-to-date knowledge of industry trends
Understanding of the market a plus
Similar sales experience in entertainment, hospitality, or restaurants a plus

Compensation & Benefits:

Annual base salary range of $49,000-$59,000 based on location and experience.
Quarterly & Year-End Bonus
Position is remote but expected to visit and work out of local venue 1-2 times per month. If located in Chicago, expected to be at corporate office Monday, Tuesday, & Thursday.
Eligibility to enroll in Medical, Dental, Vision and other insurance benefits.
Paid Time Off, Sick Time, and Paid Holidays.
Option to enroll in 401k, Medical FSA, Commuter benefits, etc.
Employee Discount: 50% your total bill for you and up to five guests.

The Company reserves the right in its absolute discretion to add to your duties or amend this job description at any time.  In addition to the above duties, you will carry out such other duties as the Company reasonably directs from time to time.

Equal Opportunity Statement: State of Play Hospitality is proud to be an equal opportunity employer. It is our policy to provide equal employment opportunities to all qualified applicants and employees without regard to their actual or perceived race, color, religion, sex, sexual orientation, marital or civil union status, age, national origin, disability, pregnancy, childbirth or related medical condition, citizenship, veteran status, genetic information, gender, gender identity or expression, or any other basis prohibited by law.