Academic Success & Undergraduate Advising (ASUA), Student Success Studio (S3) Mentor - Student Assistant, Palm Desert Campus

Job Summary:

Under Immediate Supervision, the Student Success Studio (S3) at the Palm Desert Campus is looking for a proactive and dedicated Student Assistant Mentor to join the team for the 2026-2027 academic year. As a Student Assistant Mentor, you will play a crucial role in supporting students both academically and personally, helping them to achieve their personal and academic goals. You will hold and assist in regular one-on-one meetings with students, serve as an embedded mentor in courses, and collaborate closely with instructors to enhance the classroom experience. Additionally, you will help connect students with campus resources, promote student engagement, and assist in facilitating workshops that foster academic success and personal growth.

Responsibilities:

Under Direct Supervision, duties include but not limited to, Assist in One-on-One Mentoring:
- Conduct weekly or bi-weekly meetings with students to discuss academic progress, personal development, and any concerns.
- Provide guidance on time management, goal setting, work-life balance, financial literacy, and other relevant topics to help students thrive academically and personally.
- Encourage students to schedule appointments for additional support and follow-up on their goals and progress.

Classroom Support:
- Serve as an embedded mentor in University Studies (USTD) courses, working closely with the instructor to co-facilitate class activities.
- Be an accessible support system within the classroom, answering student questions, addressing concerns, and helping identify academic or personal gaps.
- Act as a first point of contact for students, providing peer-level support and offering advice on a variety of academic and personal issues.

Resource Connection:
- Help students connect with campus resources such as academic advising, counseling services, career opportunities, and tutoring services.
- Encourage students to explore campus involvement, including student organizations and extracurricular activities, to foster a well-rounded college experience.

Assist with Presentations and Workshops:
- Asist in preparing and delivering presentations and workshops on topics that enhance students' academic and personal growth, such as time management, goal setting, financial literacy, and other life skills.
- Asist in facilitating interactive sessions aimed at building essential skills that support student success.

Student Engagement:
- Foster a supportive and inclusive environment, ensuring students feel comfortable seeking help and receiving guidance.
- Build trust and rapport with students, actively engaging with them to create a positive and welcoming atmosphere.
- Actively encourage student participation in workshops, study sessions, and other engagement opportunities that promote academic success.

Minimum Qualifications:

• Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.

• Special Qualification: Admission or registration as a CSU student.

Required Qualifications:

• Maintain a 2.0 G.P.A. or greater per semester and cumulative.
• Students must be enrolled in at least halftime units at CSUSB (6 units undergraduate; 3 units graduate)
• International students must have full-time enrollment at CSUSB. (12 units undergraduate; 6 units graduate)
• Eligible to work in the United States
• Payroll Requirement: Social Security Card

Preferred Qualifications: 

- Currently enrolled as a student at the Palm Desert Campus.
- Maintain a 2.5 GPA or greater per semester and cumulative.
- Eligible to work
- Interpersonal and communication skills, with the ability to connect with a diverse student
body.
- Ability to work collaboratively and independently in a team setting.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with office
equipment.
- Basic Organizational skills with the ability to manage multiple tasks and prioritize effectively.
- Proactive and responsible, with a passion for helping others succeed academically and personally.

Compensation and Benefits:

Student Employment Anticipated Hiring Range: $16.90 per hour.

The compensation offered will consider internal equity and experience among other factors.

Position Information:

Work status: Part-Time, Temporary, Seasonal, Student Employees are not eligible to telecommute at any time.

Academic year available hours: Monday through Friday (8:00 am – 5:00 pm).

Summer available hours: Monday through Thursday (7:00 am - 5:30 pm).

The application deadline is: October 1, 2026; however, the position may close when an adequate number of qualified applications are received. 

This is an 'On-Campus Only' position. Student Employees are not eligible to telecommute at any time.

California State University, San Bernardino, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

Conditions of Employment

Background Check
Satisfactory completion of a background check (including a criminal records check) may be required for student employment purposes. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.  Failure to satisfactorily complete the background check when required may affect the continued employment of a current CSU employee who was conditionally offered the position.

Driver’s License Check
Possession of a valid Driver's License may be required.  Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.

I-9
CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.

Our Campus Commitment 

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

Closing Statement:

Reasonable Accommodation
We provide reasonable accommodation to applicants and employees with disabilities. Applicants with questions about access or requiring reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at [email protected].

Smoking
CSUSB is a smoke and tobacco-free campus.  See policy https://calstate.policystat.com/policy/6591951/latest/.

Clery Act
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act.