55 - Banquets Catering - Assistant, Roadie Administrative
Apply NowCoury Hospitality
San Diego, CA, US
Summary
The role involves being the primary point of contact for guests and organizers during events, ensuring seamless, personal, and electric service delivery from welcomes to last-minute changes. Responsibilities include coordinating event setups, supporting flawless food and beverage service, and resolving on-the-spot hiccups to maintain operational excellence.
Job Description
Why Work at Hard Rock Hotel San Diego?
Hard Rock Hotel San Diego is a high-energy, music-drenched workplace where team camaraderie and creativity thrive. The hotel’s core values—like “CREATE A RAVING TEAM,” “PLAY HARD,” and “LIVE THE MUSIC”—encourage authenticity, innovation, and standout guest service.
With perks like free cafeteria meals, flexible scheduling, hotel discounts, and an ongoing social vibe, it’s a workplace that knows how to celebrate its people. If you're passionate about hospitality, music, and bringing positive energy every day, Hard Rock San Diego rocks as a career choice!
About Us
At Coury Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience.
Join our team of Experience Curators!
Coury Hospitality has an amazing opportunity as a Roadie – Events & Banquets / Catering Concierge
Hard Rock Hotel San Diego
On-Site | Part-Time or Full-Time
Elevate Events. Create Legendary Moments.
At Hard Rock Hotel San Diego, every event is an encore-worthy experience—and our Roadies make it happen. As our Events and Banquets / Catering Concierge, you’ll be center stage, orchestrating unforgettable moments for every guest who walks through our doors. Whether it’s a corporate gala or a rockin’ wedding celebration, you’ll deliver service that’s seamless, personal, and electric.
🎸Your Mission
As a true service superstar, you’ll be the heartbeat of our events. From warm welcomes to last-minute details, you’ll anticipate needs, smooth out the unexpected, and make every guest feel like a VIP.
🎤What You’ll Do
Guest Experience & Service Excellence
- Roll out the red carpet—welcome and attend to guests with genuine warmth and style.
- Be the go-to point of contact for guests and organizers, fielding requests with a “we’ve got this” attitude.
- Anticipate guest needs before they even know them—then deliver with rockstar precision.
- Coordinate last-minute changes with grace, collaborating with culinary, service, and AV teams.
Event Coordination Support
- Conduct pre-event walkthroughs to ensure setups hit all the right notes.
- Team up with banquet captains and servers to deliver flawless food & beverage service.
- Keep an eagle eye on event flow, jumping in to resolve any hiccups on the spot.
- Assist with vendor arrivals and ensure everyone’s in tune for a smooth show.
Operational Excellence
- Set the standard for a polished, professional presence on the banquet floor.
- Maintain safety, hygiene, and service standards worthy of a five-star review.
- Share guest feedback to keep us evolving and elevating.
- Help with post-event breakdown—because every good gig needs a great wrap party.
💎You’re a Great Fit If You:
- Have proven experience in hospitality, banquets, or luxury guest service (bonus points for event chops!).
- Thrive in the fast lane, balancing big energy with calm, proactive problem-solving.
- Love connecting with people and have exceptional communication skills.
- Bring your A-game in presentation, etiquette, and a guest-first mindset.
- Have a flexible schedule with evenings, weekends, and holidays in your playbook.
🤘Why Join Hard Rock Hotel San Diego?
- A legendary brand that lives for music, individuality, and authentic connection.
- Be part of a team that transforms ordinary into extraordinary—every single day.
- Competitive pay, rockin’ benefits, and an environment where your talents shine.
- Perks that amp up your workday: rooftop views, music-infused vibes, and Gaslamp nightlife just steps away.
🎤Let’s Rock This Together
If you’re ready to bring the energy, craft unforgettable guest experiences, and thrive in an atmosphere where every day feels like a backstage pass—then Hard Rock Hotel San Diego is ready for you.
Here's the Core of Coury Hospitality:
We have a place for you on our team if your passion is to create UNMATCHED COMMITMENTS.
What else do YOU need to know…
This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer.
Privacy Notice:Pursuant to the California Consumer Privacy Act (CCPA), the Company is notifying you that by applying for a position, you are providing us the following categories of personal information that we may use to evaluate your candidacy for employment, communicate with you regarding your candidacy, and obtain and verify background checks, and references: Personal Identifiers (e.g., name, SSN); Contact Information (e.g., mailing address, email, phone number), Employment History (e.g., current and former positions held, work experience, and any certifications or licenses), and Education History. By submitting my application, I acknowledge and confirm that I have received and read and understand this notice, and I authorize and consent to the Company’s use of the personal information it collects, receives or maintains for the business purposes identified above.