3rd Shift Direct Care
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Mental Health Association - Western MA
Springfield, MA, US
Summary
Direct Care Workers provide supportive, trauma-informed care to individuals in a residential setting to promote recovery and independence. Responsibilities include assisting with daily routines, facilitating group activities, maintaining documentation, and ensuring safety protocols are followed.
Job Description
Position Summary
Direct Care Workers will provide a supportive environment in a community residential setting, empowering the participants who have been impacted by homelessness, psychiatric diagnosis, trauma, and/or addiction in achieving their vision of recovery and rehabilitation, focusing on strength and resiliency through person-centered planning. They will perform responsibilities professionally, in accordance with MHA’s Core Values (Respect, Integrity, and Compassion), organizational mission, policies, practices, program funding and applicable regulatory agency guidelines.
Pay Range: $19-$21 an hour
Open Shift: Sunday & Monday 11pm-7am (16hrs)
Key Responsibilities
- Support participants with daily routines (cooking, cleaning, hygiene, etc.)
- Teach life skills and promote independence
- Provide transportation to appointments or activities
- Encourage self-advocacy and connect participants to community resources
- Facilitate group activities and house meetings
- Respond to health or behavioral concerns using supportive strategies
- Maintain accurate documentation and uphold safety protocols
About the Division of Recovery Services (DRS)
The Division of Recovery Services (DRS) supports individuals of all ages navigating mental health and substance use challenges. Our youth residential programs provide a safe, structured environment for adolescents involved with the Department of Children and Families (DCF) to address behavioral health needs. For adults, DRS offers residential and outreach support for those in recovery or living with addiction, including many with co-occurring mental health concerns. Through compassionate, trauma-informed care, we help individuals build coping skills, restore stability, and work toward long-term recovery and wellness.
Equal Opportunity Statement
The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
- High school diploma or equivalent (GED)
- Human services experience is preferred
- Valid driver’s license
- Reliable transportation to utilize during work hours
- Auto insurance with your name listed as an insured driver on the policy
- Must be at least 18 years old
- Strong communication skills and a team-first mindset
- Patience, compassion, and the ability to adapt to participant needs
- Ability to pass background checks and required certifications (MAP, CPR, First Aid)
MHA is committed to building an agency of excellence for its clients, staff and community. We will continue to strive to be the premier provider of residential and support services, noted for innovation, commitment and dedication. We conceptualize a community where all individuals have the skills and opportunities to achieve their aspirations. Our aim is to create an atmosphere where dignity, respect and equality are commonplace, where all individuals can reach their maximum potential. Through flexibility, continuous self-examination and knowledge of current and effective practices, MHA will remain on the cutting edge of service delivery. For those areas of an individual’s life that can be improved, MHA will seek to do so. For those areas in which answers are yet to come, MHA will bring hope. Respect, Integrity, Compassion!
Founded
1960
Company size
501-1,000 employees
Industry
Non-profit Organizations
Org type
Nonprofit
Headquarters
Chicopee, Massachusetts
MHA is committed to building an agency of excellence for its clients, staff and community. We will continue to strive to be the premier provider of residential and support services, noted for innovation, commitment and dedication. We conceptualize a community where all individuals have the skills and opportunities to achieve their aspirations. Our aim is to create an atmosphere where dignity, respect and equality are commonplace, where all individuals can reach their maximum potential. Through flexibility, continuous self-examination and knowledge of current and effective practices, MHA will remain on the cutting edge of service delivery. For those areas of an individual’s life that can be improved, MHA will seek to do so. For those areas in which answers are yet to come, MHA will bring hope. Respect, Integrity, Compassion!
Founded
1960
Company size
501-1,000 employees
Industry
Non-profit Organizations
Org type
Nonprofit
Headquarters
Chicopee, Massachusetts
