104101 - Mini-Bar Attendant
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VALENCIA GROUP
Lubbock, TX, US
Summary
The Mini-Bar Attendant is responsible for restocking and maintaining mini-bar inventory in guest rooms to ensure high standards of cleanliness and organization. They also provide excellent customer service by responding to guest inquiries and coordinating with other departments to ensure room readiness.
Job Description
Job Details: Job Location: Cotton Court - Lubbock, TX, Position Type: Part Time, Salary Range: Undisclosed, ROLE DESCRIPTION
Position: Mini Bar Attendant
Status: Non-Exempt
Reports to: Food & Beverage Manager
Are you a Customer Service Super Star? WE NEED BIG STARS LIKE YOU!!! Come be a part of an AWARD-WINNING TEAM. Our hotels are unique, and we are looking for outstanding talent to provide exceptional customer service to our team. Valencia Hotel Group is a collection of hotels created for today’s passionate traveler. Each of our hotels is intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.
JOB SUMMARY
The Mini Bar Attendant is responsible for maintaining and restocking the mini bars in guest rooms. This role supports the team by ensuring that all mini bars are fully stocked and clean, contributing to the overall guest experience and hotel operations.
ESSENTIAL DUTIES & FUNCTIONS
Operational Responsibilities
Restock and replenish mini bar items in guest rooms.
Maintain cleanliness and organization of mini bars, fridges and storage areas.
Monitor inventory levels and report any shortages to the supervisor.
Guest Services
Provide excellent customer service and respond to guest inquiries.
Ensure guest satisfaction by accommodating special requests.
Team Support and Training
Assist in training new mini bar attendants as needed.
Support team performance by collaborating with colleagues.
Coordinate with housekeeping and front desk to ensure the rooms are ready
Ensure compliance with Valencia Hotel policies and industry standards.
Communication and Reporting
Communicate effectively with the housekeeping manager and other departments.
Report any incidents or safety concerns immediately.
Safety & Compliance
Follow all hotel policies and procedures.
Adhere to safety standards and maintain a safe working environment.
Qualifications: ESSENTIAL SKILLS AND QUALIFICATIONS
Strong verbal and written communication skills
Effective time management and problem-solving skills
Ability to work well with a team and demonstrate attention to detail
Excellent organizational skills and interpersonal abilities
Previous experience in a hospitality or customer service role is preferred
Certification for TABC & Texas Food Handlers
Physical Requirements
Sitting: Occasional
Standing/Walking: Frequent, including walking long distances
Lifting/Carrying: Up to 50 lbs, such as mini bar items and supplies
Other Physical Requirements: Handling, grasping, and crouching as needed
Working Environment
Interior: Guest rooms and storage areas
BASICS
Maintain cleanliness and organization in all work areas
Display courteous behavior with guests and team members
Report any unsafe conditions immediately
Ensure mini bar equipment is in proper working condition
Perform any additional duties as assigned by the supervisor
CANDIDATE PROFILE
Education and Experience: High school diploma or equivalent preferred; previous experience in a hospitality or customer service role is a plus
Valencia Hotel Group serves as the development powerhouse behind the Valencia Hotel Collection. We have a proven track record in identifying prime locations and delivering properties that resonate with the community and deliver distinctive design and character with each destination. Whether building a new hotel from the ground up or reworking an acquired property, Valencia Hotel Group provides expertise in all aspects of hospitality management and development, including branding, repositioning, and ongoing operations and logistics management. Combined with our dedication to a unique and sophisticated atmosphere, these services create a hotel that provides guests with a one-of-a-kind travel experience. Join us to redefine the luxury experience.
Company size
501-1,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Houston, Texas
Valencia Hotel Group serves as the development powerhouse behind the Valencia Hotel Collection. We have a proven track record in identifying prime locations and delivering properties that resonate with the community and deliver distinctive design and character with each destination. Whether building a new hotel from the ground up or reworking an acquired property, Valencia Hotel Group provides expertise in all aspects of hospitality management and development, including branding, repositioning, and ongoing operations and logistics management. Combined with our dedication to a unique and sophisticated atmosphere, these services create a hotel that provides guests with a one-of-a-kind travel experience. Join us to redefine the luxury experience.
Company size
501-1,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Houston, Texas
