Staff Assistant Part-Time
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McKinney, TX, US
Company:
The City of McKinney is a dedicated public employer focused on enhancing community life through quality services.
Summary:
The Staff Assistant Part-Time will ensure quality customer service and assist visiting citizens while interfacing with city employees. Candidates should have a high school diploma or GED and relevant experience in customer service or office work.
Requirements:
Hard Skills: Customer service skills, Data entry, Retail sales experience
Credentials: High school diploma or GED
Experience: 6 months previous experience and/or training involving retail sales, customer service, general office work, receptionist work, and data entry.
Job Description:
WORKING FOR THE CITY OF MCKINNEY
Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. Proudly recognized on the Top Workplaces USA list by USA TODAY, our team is dedicated to making McKinney one of the best places to work, live, and raise a family. That’s why we exist. Join us and start making a difference today.
OUR CORE VALUES
City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values – Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization.
SUMMARY OF POSITION
Under direct supervision, the purpose of this position is to ensure quality customer service, providing direction to visiting citizens and interfacing with other City employees.
Essential Functions/Knowledge, Skills, & Abilities
GENERAL EXPECTATIONS FOR ALL EMPLOYEES
In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees.
- Learn and demonstrate an understanding of how team, department, and City goals are interconnected.
- Contribute to a positive work culture.
- Maintain regular and reliable attendance.
- Ability to assess his/her work performance or the work performance of the team.
- Contribute to the development of others and/or the working unit or overall organization.
- Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities.
- Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Receives incoming packages for departments...
- Performs data entry functions...
- Types correspondence...
- Communicates effectively with the public...
- Complies with all written City policies...
- Adheres to assigned work schedule...
OTHER JOB FUNCTIONS:
- Perform other duties as assigned or directed.
KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS
- Ability to embrace and embody the City’s core values...
- Ability to communicate effectively...
- Ability to produce desired work outcomes...
- ...
- ...
MINIMUM QUALIFICATIONS
High school diploma or GED; supplemented by six (6) months previous experience...
PREFERRED QUALIFICATIONS
Bilingual English / Spanish preferred.
CONDITIONS OF EMPLOYMENT
Must pass a drug screen and background check. Must have Class C Texas Driver’s License
PHYSICAL DEMANDS
Tasks involve... (further detailed responsibilities and tasks).
