Senior Solutions Engineer – Sales Engineering | Telecom & SaaS | Remote
Apply NowLocation:
Dallas, TX, US
Company:
AireSpring is a family-owned provider of Cloud Communications, Managed Connectivity, and Managed Security with over 20 years of award-winning service.
Summary:
The Solutions Engineer will engage with partners and customers to provide technical solutions and support sales efforts. Candidates should have extensive experience in a similar role and strong technical knowledge in various telecommunications and IT services.
Requirements:
Hard Skills: SD-WAN, Firewalls, Cisco, Adtran, Juniper, Fiber and Copper Ethernet, LTE, Satellite, TCP/IP routing, SIP trunking, UCaaS Hosted PBX platforms, Cloud computing, Hosted agent applications, IPsec VPN
Job Description:
The Solutions Engineer is responsible for partner and customer technical engagement requiring comprehensive technical knowledge, detailed solutions planning so that downline managed service engineers and others can implement our solutions per customer requirements/caveats, and other tasks which ultimately are focused on accelerating revenue and delivering solutions via documentation so that other internal teams can deliver on.
Additionally SE will assist our channel & account focused sales teams to drive revenue by helping to qualify accounts, answering RFP/RFI, preparing and delivering solution-based product presentations, producing customer network/solution diagrams (Visio, Scapple), demonstrating AireSpring products and services (online portal demos, orchestrators, etc), supporting trials that meet customer business requirements, training and mentoring staff and partners on technical material and products (internal/external webinar, powerpoint, live and other trainings), ensuring that all customer Sales Engineer solutions meet or exceed customer requirements while complying with all AireSpring technical, product, and financial requirements, assisting product and development teams in generating or modifying AireSpring products, and working with Marketing to complete white papers, collateral, and external training material.
As a member of the Sales Engineering team, you will also be responsible for handling technical questions or issues that arise during a sales cycle while setting the appropriate customer expectation. As Solutions Engineer, you may travel to partner, customer, and trade show locations and events to complete presentations, participate in meetings, and to support Sales, Product, and/or Business Development activity.
