Senior Claims Consultant (Complex Construction Claims)
Apply NowLocation:
Schaumburg, IL, US
Company:
Marsh McLennan Agency is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services nationwide.
Summary:
The Senior Claims Consultant will provide exceptional customer service and collaborate with stakeholders to process complex construction claims efficiently. Candidates should possess skills in claims management, along with relevant experience in the insurance industry.
Requirements:
Hard Skills: Managing client claims, Interpreting coverage, Advocating for clients, Leading claim reviews, Collaborating with internal teams
Credentials: BS/BA in Business, Insurance or related field
Experience: 5+ years of experience in claims handling within an agency
Job Description:
Job Description
A day in the life.
As a Claims Consultant, you will be responsible for providing exceptional customer service and collaborating with various stakeholders to ensure timely and accurate claims processing.
Our future colleague.
We’d love to meet you if your professional track record includes these skills:
- Proficient in managing client claims through thorough interpretation of coverage, and education on risk solutions, while effectively advocating for clients
- Proficient in complex construction claims
- Skilled in leading claim reviews and educating clients and teams on best practices, with a strong ability to participate in client meetings to deliver tailored claims management services
- Adept at collaborating with internal teams to develop and implement customized service strategies, fostering strong relationships, analyzing insurance needs, and ensuring timely execution of service plans to achieve measurable value and efficiency
- Experienced in following client service workflows, utilizing internal resources for enhanced efficiency, maintaining accurate client files, and ensuring data completeness by consistently meeting timelines and quality standards
These additional qualifications are a plus, but not required to apply:
- 5+ years of experience in claims handling within an agency
- AIC, CIC, CPCU, SCLA or other related professional designation
- Advanced proficiency in Microsoft Office Suite
We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.
