Sales Training Manager- REMOTE

Job Description:

Designs, implements, and executes sales training programs for Owens & Minor sales teams. Manages the design, development, coordination and/or implementation of ongoing sales training programs and curriculum. Utilizes subject matter expertise to identify and proactively address opportunities to increase the effectiveness of Owens & Minor Commercial Sales teammates and processes. Conducts performance gap analyses and develops and delivers training (examples: consultative selling skills, technical skills sets, onboarding and development) to teammates at all levels of the company.

Core Responsibilities

• Collaborates with sales leadership to design and implement training strategies and programs that will proactively improve the effectiveness of O&M sales teams, processes, and customer interactions. Acts as a trusted advisor to internal business partners.
• Regularly assesses and analyzes the learning needs of the sales organization based on current and future strategic plans. Translates and documents training needs into requirements for new or updated sales programs.
• Utilizes subject matter expertise to conduct performance gap analyses. Designs and develops course curriculum and programs to address performance gaps. Gains feedback and approval for programs aligned to corporate and regional strategies.
• Partners with team to determine the most effective training methodologies, mediums, and timing to use for various audiences.
• Develops content both internally and in partnership with external vendor partners; manages and maintains strong working relationships with vendor partners.
• Conducts on-site facilitation and/or delivery of training programs as an educator, train-the-trainer, or event facilitator. Delivers training through classroom sessions, workshops, or individual coaching and/or in conjunction with SME's (subject matter experts) or other business resources, as needed. Arranges for the production and distribution of training materials.
• Engages in activities to further develop current and successfully onboard new sales professionals. Provides sales leaders the requisite training to assist their efforts to coach, develop, lead, and acclimate their sales teams within the Owens & Minor culture and toward maximizing their salesmanship potential.
• Measures and reports on the effectiveness of sales training programs. Continuously seeks feedback, ideas, and suggestions to improve training effectiveness, training policies, and new training initiatives.
• Proactively researches and identifies opportunities to apply new technology to improve business productivity and to deliver learning programs.
• Keeps up-to-date with trends, developments, and best practices in the learning field. Researches new technologies and methodologies in workplace learning.
• Leverages communication and leadership skills. Acts as a catalyst to ensure that regional programs and learnings are leveraged across the sales organizations.
• Engages in Learning Industry forums (i.e., ATD) to benchmark and continuously make improvements against best practices and trends.
• Creates relationships with key stakeholders and builds trust and credibility within the organization.

Qualifying Experience

• Five years of experience in the field of learning and development or an equivalent combination of education and experience, required.
• Prior experience in a Fortune 500 corporate operating environment with a proven track record of cross-functional collaboration, working directly with customer-facing sales associates and leaders, and the ability to build trusted partnerships with all levels of an organization, preferred.

Preferred Qualifications

• Extensive knowledge in the areas of sales, distribution operations, sales leadership, and cross-functional collaboration.
• Deep knowledge of sales and distribution operations, principles, and processes.
• Ability to identify and analyze organizational needs and business opportunities.
• Demonstrated ability to design, build, and implement learning programs.
• Ability to gather requirements and build and/or facilitate the building of content for training courses.
• Proficiency with sales software (i.e., Salesforce, Power BI) and office productivity software and learning tools (i.e. TEAMS, Video, Webinars, Coaching Tools).

ADDITIONAL REQUIREMENTS

• Ability to travel as needed