Receptionist

Job Description:

THE OPPORTUNITY

Join a team that is passionately committed to a vision for Knoxville’s youth that ensures every child in every neighborhood has the opportunity for a full life. (John 10:10) Supporting this vision, Emerald Youth Foundation, a Christian organization, is engaging 3,000 youth and their families with faith, learning, and health related programs and initiatives. Emerald Charter Schools, a K-8 Knox County public school, was launched by Emerald Youth and remains a partner organization.

JOB TITLE: Receptionist

REPORTS TO: VP of Administration

JOB SUMMARY: The receptionist provides general office support with a variety of clerical activities and related tasks. The receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies, receiving the public and providing hospitality and assisting the public and staff, as well as additional clerical duties.

ESSENTIAL JOB DUTIES:

• Greets and receives the public and answers questions, in person and by telephone; responds to inquiries from employees, citizens and others and refers, when necessary, to the appropriate person or department.
• Provides hospitality to both guests and staff, by ensuring meeting rooms are prepared, refreshments are offered, and any other hospitality needs are met.
• Answers central telephone system and directs calls accordingly. Provides callers with information such as company address, directions to the company location, company fax numbers, company website and other related information.
• Receives, sorts, and forwards incoming mail. Prepares outgoing mail as requested. Maintains postage supply. Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Assists in the ordering, receiving, stocking and distribution of office supplies. Maintains base of office supply inventory.
• Composes, types and edits correspondence, reports, memoranda and other material.
• Operates office machines and coordinates maintenance as required.
• Assists with other related clerical duties such as photocopying, faxing, filing and collating.
• Manage additional projects and tasks as assigned, participate with any assigned groups or committees, and participate in area ministry network and organization events as requested, including working outside normal schedule as needed

MINIMUM QUALIFICATIONS:

• Dedicated Christian with clear knowledge of the Gospel and a passion for the mission of Emerald Youth Foundation; connected to a church community; possesses a strong reputation for honesty, integrity, and high moral standards.
• High School diploma
• Prioritizes tasks and works well under pressure.
• Demonstrated skill in the areas of organization and communication.
• Ability to work flexibly and efficiently in a collaborative setting.
• Customer/Client Focus.
• Technical Capacity.
• Shows Initiative
• Willingness to work extended hours if needed.
• Possess time management skills

Section 702 of Title VII of the Civil Rights Act of 1964 provides that the religious discrimination law will not apply to a religious corporation, association, educational institution or society with respect to the employment of individuals of a particular religion to perform work connected with the carrying on by such a corporation, association, educational institution or society of its activities.