Production Sales Manager - Audio Visual, Event Technology

Job Description:

Manager, Production Sales

Company Overview:

Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. The most impressive, impactful meeting and events all have the same common denominator: dedicated, determined people working behind-the-scenes to make it happen. We’re looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challenges to deliver unforgettable hospitality and live event experiences.

Job Summary:

This is a remote role with significant travel. The Manager, Production Sales will help procure and manage key account(s) from outside business development efforts and will provide additional sales assistance to our venue sales teams. This role will work together with sales leadership to provide exceptional customer service to our Production Sales Team clients, our venue teams, and strategic partners.

Essential Functions:

•  Support the company’s growth and profitability strategies by serving as a primary outside sales resource for our Production Sales Team focused on producing high-quality in-person, virtual, and hybrid events within the corporate space. This will involve identifying and qualifying potential prospects, building strong relationships, and providing creative solutions for our clients. 

• Responsible for generating and revising quotes based on the needs of hotel leads requiring AV products and services. 

• Follow the venue-based sales process as directed by sales leadership, including the prequalification of leads, quote generation, timely contract confirmations, follow-up, and more. 

•  Responsible for having a deep knowledge of Pinnacle Live’s products and offerings. 

• Provide leads with necessary resources, i.e., layouts, renderings and visuals, product suggestions, etc.  

•  Responsible for entering all pertinent client information into Pinnacle Live’s CRM platform. 

•  Communicate & collaborate effectively with the Director of Production Sales 

•  Build strong relationships within and outside of our hotel sales organization(s) 

•  Provide additional sales support to Pinnacle Live’s sales teams within the hotel locations  

•  Willing to join and participate in networking organization(s) to form new relationships 

Education & Experience:  

• Minimum of three (3) years’ experience in a sales and customer service facing role; prior sales experience in the hospitality industry preferred    

• Strong business communication, presentation, and writing skills 

• Proficiency in CRM platforms, ability to generate high-quality insights into sales activity and progress 

• Exceptional relationship builder, internally and externally  

• Production and Staging experience is preferred  

• Scenic and Décor experience is preferred  

• CMP or CEM is desirable

• Rigging, Electrical, and Exhibit experience is preferred 

Travel Demands:

Travel of up to 40% required