Operations Analyst - Remote

Job Description:

We’re looking for a hands-on, detail-oriented Operations Analyst to support the Cross-functional Management Office (XMO). This role is ideal for someone who enjoys working with data, following structured processes, and improving operational workflows. You’ll work closely with teams across the organization to maintain systems, ensure data accuracy, and support strategic initiatives.

This role is a blend of Smartsheet administration, data entry and cleanup, and cross-functional coordination and analysis. You’ll follow SOPs, manage updates, and help ensure our systems and reporting tools are accurate and effective.

Key Responsibilities

• Follow SOPs to update and maintain Smartsheet systems and Excel trackers.
• Collect, validate, and input data from cross-functional teams.
• Write and troubleshoot formulas in Excel and Smartsheet.
• Maintain dashboards and workflows that support strategic decision-making.
• Coordinate updates and corrections by reaching out to stakeholders.
• Prepare and lead meetings to gather updates and ensure timely data entry.
• Support governance frameworks and documentation consistency.
• Communicate updates clearly and ensure alignment across teams.
• Assist in preparing materials for cross-functional meetings and workshops.

Required Qualifications

• 2+ years of experience in operations, project coordination, or a similar role.
• Advanced Excel skills (e.g., formulas, pivot tables, data organization).
• Strong attention to detail and ability to follow structured processes.
• Excellent communication and organizational skills.
• Comfortable working in ambiguous environments and shifting priorities.
• Aptitude for systems thinking and interest in project or program management.

Nice to Have

• Experience with Smartsheet database features or similar tools.
• Background in business analysis, delivery enablement, or product operations.

This is s virtual position, the standard work hours are M-F- 8 A.M. CST - 5 P.M. CST

Alight requires all virtual interviews to be conducted on video.

Benefits

We offer programs and plans for a healthy mind, body, wallet, and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options.

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Our commitment to Inclusion

We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.