Account Coordinator, Property Marketing

Job Description:

Account Coordinator, Property Marketing

The Account Coordinator position is a corporate-level exempt position reporting to the Associate Director of Property Marketing. Property Marketing’s platform provides production and financial analysis support by way of Central Support (CS) to an increasing number of agents across the firm. This role acts as the main point of contact for our internal clients (agents) in the approval and auditing of projects.

This is a fully remote position.

The Account Coordinator will split their time between relationship management and project oversight. They will provide essential support to both staff and clients (agents) in these areas through the following list of functions:

Essential Functions:

• Primary contact between the client and team member throughout the duration of the project
• Manage relationships between team members and clients (agents)
• Directs initiation of all necessary project meetings between the client and team members
• Oversee communication channels to ensure exceptional customer service and mitigate any potential challenges
• Manage projects and client expectations for the successful execution of final package
• Approves graphics, financial integrity and overall quality of the final package to exceed company standards
• Analyze and implement the refinement of best practices
• Strategize with CS Management to identify opportunities for procedural changes and improvements
• Instruct financial analysts and designers in the interpretation of client-provided data

Education & Experience

• Bachelor's Degree or equivalent work experience from which comparable knowledge in commercial real estate may be acquired. Additional skills and preferred experience include, but is not limited to:
• Prior experience in commercial real estate or related industry is required
• Strong communication and interpersonal skills to interact with clients (agents) and internal support teams
• Strong analytical and problem-solving skills
• Proficiency in the Adobe Creative Suite core applications is required
• Proficiency in Microsoft Office Suite and other relevant software applications such as Salesforce and CoStar
• Ability to multi‐task and accurately meet deadlines in a demanding environment
• Strong organizational and project management skills with the ability to manage multiple projects simultaneously
• Excellent communication skills with the ability to present complex information in a clear manner

Our mission is to help our clients create and preserve wealth by providing the best real estate investment sales, financing, research, and advisory services available.